Job Overview

Love playing the violin? Viola or cello? Love sharing it with others? Here’s an opportunity to share your passion with the musical world of New England. We are seeking a Retail Sales Manager …an individual with the passion for the music and the ability to facilitate effective management of the retail location. Or perhaps your passion is with retail in general and would love to apply your talents to the musical world. A great salesperson can learn this trade and we welcome great applications from diverse backgrounds and work experiences.

This full time position offers the chance to join a great team play a leadership role in Vermont Violins. The Manager is responsible for delivering exceptional customer experiences and maintaining and building quality relations with the region’s players, teachers and students.

Responsibilities

• Customer communications and outreach
• Provide expert customer service and product guidance
• Maintaining a welcoming space that is organized and attractive
• Creating visual displays of products with dynamic merchandising
• Direct Sales
• Tracking customer projects, orders and rental requests
• Managing on-shelf inventory, feeding ordering and inventory data to Company purchaser.
• Facilities and Infrastructure—keeping things working!
• Marketing and Advertising, working with Marketing Director and owners
• Liason work with other locations
• Lead and manage the store team to achieve sales targets and operational goals.
• Ensure compliance with company policies and procedures while maintaining a high level of customer service.
• Monitor inventory levels, pricing strategies, and product displays to optimize sales.
• Foster a positive work environment that encourages teamwork and collaboration among staff.
• Address customer inquiries and resolve issues promptly to maintain customer satisfaction.
• Participate in company social media campaigns
• Analyze sales reports and market trends to identify opportunities for growth.

Skills

• Proven experience in retail sales management, preferably in a music store setting.
• Proficiency with violin, viola or cello_ preferred (not required)._
• Excellent time management skills to efficiently prioritize tasks in a fast-paced environment.
• Strong computer skills with fluency in Microsoft 360 applications and, preferably, Point of Sale software
• Excellent communication skills, both written and oral
• Enjoys working with and interacting with children and exudes an upbeat attitude that reflects enthusiasm and passion for the instruments!
• Ability to analyze pricing strategies and make data-driven decisions to boost sales performance.
• Strong interpersonal skills to effectively engage with customers and staff alike.
• Valid Driver's license and
• Ability to lift up to 35 pounds.

Qualifications

• 5 years of retail experience, with some Management, preferably in a music store
• Proficiency with violin, viola, cello preferred
• BA or equivalent.

Join our team as a Retail Store Manager and play a key role in creating an outstanding experience working with professionalism and passion.

Vermont Violins is an equal-opportunity employer offering excellent wages and benefits. Sales Salary will be commensurate with experience, $50-65,000 plus benefits includes Paid Time Off, Retirement, Education benefits and employee discounts.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Application Question(s):

• Willingness and Ability to work Saturdays as needed

Work Location: In person