Overview

Job Highlights

• Monitors, maintains, and supports servers, and other IT infrastructure components to ensure high availability and performance.
• Diagnoses and resolves complex hardware, software, and network issues in a timely manner.
• Assists in setting up security measures, including antivirus solutions, to protect company data and IT infrastructure.
• Plans and executes system upgrades, patches, and installations to keep the IT environment up-to-date and secure.
• Manages backup and disaster recovery solutions to ensure data integrity and availability.
• Maintains detailed documentation of system configurations, procedures, and troubleshooting steps.
• Provides advanced technical support to end-users and assists with IT-related inquiries and issues.
• Leads or participates in IT related projects, including the deployment of new technologies and systems.

Qualifications

KNOWLEDGE/SKILLS/ABILITIES (KSAs):

• Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or similar. Bachelor’s degree in computer science, information technology, or a related field is a plus but not required.
• Minimum of 3-5 years’ experience in IT systems administration or a similar role.
• Proficiency in Windows server environments, virtualization technologies (e.g., VMware, Hyper-V), networking protocols (TCP/IP, DNS, DHCP), and cloud services (e.g., AWS, Azure).
• Strong problem-solving abilities, excellent communication skills, and the ability to work independently and as part of a team.
• The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing
• Occasional Walking
• Frequent Sitting
• Frequent hand, finger movement
• Use office equipment (in office or remote)
• Communicate verbally and in writing