Responds to client complaints and help desk tickets related to application issues and errors. Sets up tests at request of clients to diagnose application errors……
Participates in conference calls, meetings, and other collaborative engagements for a variety of purposes primarily focused on client issues or case resolution……
Bachelor's degree in related discipline with two (2) years of experience in a related field; OR six (6) years of experience in a related field; OR an equivalent……
Working as part of the IT Applications, Development, and Operations team to solve problems for and provide necessary services to other departments and field……
Responds to user queries on troubleshooting IT systems. Operates with appreciable latitude in developing methodology and presenting solutions to problems.…
Bachelors/Associates degree in computer science, MIS, or related field. Uses the IT ticketing systems and support requests from colleagues and possibly guests……
Communicate technical information clearly to non-technical users. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical……
Associate degree in a related field OR minimum 2+ years of help desk support. Track progress of requests to completion and escalate to vendors and management as……
Provide first-level and second-level technical support to employees via phone, email, chat, and remote support tools. Paid time off and company holidays.…
Knowledge of state-issued software systems and standard IT tools used in Arkansas government agencies. Skilled in providing excellent customer service and……
Education: Associate or bachelor’s degree in computer science or similar technical degree or equivalent related work experience. Must work in a 24x7 schedule.…
This is an excellent entry to growth level opportunity for individuals with minimal training or experience, as well as those looking to accelerate their careers……
Berkley Professional was founded in October 2008 as an operating unit of W. R. Berkley Corporation, one of the nation’s premier commercial property casualty……
The individual will provide telephone support to users and perform desk-side support as needed and directed. The Firm is seeking an independent, detail oriented……
Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support. Provide timely technical support for desktops, laptops,……
Maintain and develop documentation for system processes and procedures. The candidate should have a high degree of customer service and technical aptitude.…
The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support, and participating in support……
The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support and participating in support……
Respond promptly to telephone calls and emails send to the Help Desk. Associates Degree in Technical field. Ability to define problems, collect data, establish……
In this mission-essential help desk role, you will maintain the customer’s computers and networks, ensuring front-end systems continue to collect, process and……
Bachelor’s degree in business administration, computer science, information systems or a related field or equivalent combination of education and experience.…
Bachelor’s degree in Business, Accounting, Finance, or related field. We are looking for someone who learns fast, takes initiative, and will own outcomes within……
As a Help Desk Analyst I, you'll serve as a key technology resource for patients and staff, troubleshooting technical issues and supporting MyCHN’s patient-……
Remain on-call in a rotating system, prioritizing each call and escalating calls based on importance. Must obtain and maintain eClinicalWorks Help Desk……
Respond to incoming queries from employees via phone, email, or ticketing systems, resolving technical issues related to hardware (e.g., laptops, desktops),……
Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-……
Receiving, logging, and managing calls from internal staff via telephone and email. The Service Desk Support Analyst will provide first level technical support……
Provide Tier 1 technical support to include initial trouble ticket/call prioritization, diagnosis, analysis, and troubleshooting and resolution of basic client……
The minimum salary is $63K and the max salary is $94K.
$63K – $94K/yr (Glassdoor est.)
$77K
/yr Median
Bellevue, WA
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