Company Overview

Bravo Yacht Services (BYS) is a premier luxury yacht technical systems refit and retrofit services company based in Fort Lauderdale, Florida. Catering exclusively to luxury yachts, megayachts, and superyachts, we specialize in the service, repair, and upgrade of complex hydraulic, mechanical, electronic, and electrical systems.

Position Summary

We are seeking a highly organized, technically minded Technical Sales & Operations Coordinator. Serving as the operational heartbeat of our company, this pivotal role bridges the gap between client requests, technical execution, logistics, and administration. The ideal candidate will seamlessly transform customer inquiries into accurate technical quotes, manage specialized parts procurement, and synchronize field technicians with vendor timelines. If you possess a strong technical background, exceptional organizational skills, and a passion for problem-solving in a fast-paced luxury marine environment, we invite you to apply.

Key Responsibilities

Client Relations & Sales Support

• Primary Liaison: Act as the first point of professional contact for client inquiries via phone, WhatsApp, email, web forms, and in-person visits.
• CRM Management: Log, track, and maintain accurate, up-to-date records of all customer interactions and opportunities within the CRM.
• Pipeline Tracking: Monitor and report on sales activities, including open opportunities, active quotes, backlog status, and the overall sales pipeline.
• Events & Marketing: Assist with logistics and coordination for local boat shows, industry networking events and all marketing efforts to push sales.

Estimating & Technical Quoting

• Proposal Development: Review inbound technical requests, assess job complexity, and draft comprehensive estimates, quotes, and proposals.
• Cost Accounting: Ensure precise pricing structures incorporating specialized labor rates, component costs, materials, shipping, and payment terms.
• Technical Validation: Gather technical specifications, dimensions, photos, and videos to ensure proposals accurately align with vessel requirements.

Procurement & Logistics

• Supply Chain Management: Source and order specialized marine parts online and through original equipment manufacturers (OEMs).
• Vendor Relations: Request pricing and lead times from suppliers while building strong, long-term vendor partnerships.
• Inventory Control: Receive, inspect, quality-check, repack, and distribute parts to field technicians and clients.
• Technical Documentation: Maintain an organized repository of technical manuals, catalogs, product information, and warranty documentation.

Operations & Field Coordination

• Scheduling: Assist management in the optimization of job scheduling, resource allocation, and field technician dispatching.
• Workflow Administration: Oversee field-service workflows, including work orders, photo documentation, warranty reporting, and formal client sign-offs.
• Cross-Department Synergy: Serve as the central communication link connecting Operations, Logistics, Commercial Sales, and Administration.

Qualifications & Experience

Required Education & Experience

• Technical Background: Bachelor’s degree in engineering (Mechanical, Naval, Industrial, or Electrical) or equivalent hands-on marine technician experience paired with strong administrative capabilities.
• Industry Experience: 5+ years of experience working with technical parts, manuals, and technical-commercial documentation, preferably in the marine sector.
• System Knowledge: Deep understanding of marine engineering systems, their real-world applications, and operational principles.
• Procurement Expertise: Proven track record in purchasing, inventory management, and technical logistics.

Technical & Language Skills

• Unit Conversion: Mastery of unit conversions (metric vs. imperial) to accurately specification-match European and American yacht components.
• Software Proficiency: Advanced skills in Microsoft 365 (highly advanced Excel skills required), Google Workspace, and professional CRM systems.
• Language: Native or fully professional English proficiency. Professional Spanish fluency is highly advantageous.

Preferred Attributes

• Luxury Sector Experience: Prior experience working within the luxury megayacht or superyacht sectors.
• OEM Networks: Established relationships with marine OEMs and premium yacht manufacturers (e.g., Ferretti Group brands, Sunseeker, Azimut).
• Workflow Familiarity: Deep understanding of OEM service standards and formal field-service workflows.

Work Environment & Physical Requirements

• Location: Fort Lauderdale, FL (100% on-site at our workshop and office).
• Environment: Hybrid environment spanning a professional office, technical workshop, and outdoor field support (marinas and shipyards).
• Physical Demands: Ability to safely lift, handle, and inspect marine parts and equipment packages.

Position Details

• Employment Type: Full-time
• Schedule: Monday – Friday, 8:00 AM – 4:30 PM. Overtime when needed.
• Reporting Structure: Reports directly to the Sales / Commercial Manager and/or CEO/Owner.
• Compensation: Competitive salary, commensurate with experience, technical capabilities, and background.
• Benefits: Paid Time Off, Paid Holidays

To Apply

Please submit your resume and a brief cover letter outlining your technical marine experience to info@bravoyachtservices.com, or apply directly through this job board.

Employment Type

Full-time

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Pay: $25.00 - $45.00 per hour

Benefits:

• Paid time off

Work Location: In person