Job description:

• Takes in requirements from business analysts and documents technical requirements
• Assesses configuration options to meet requirements and specifications
• Applies increasing knowledge in system features and technology standards
• Performs troubleshooting and investigates root cause of issues
• Documents technical solutions to identified problems
• Engages with engineers to design/configure solutions
• Assists in testing and participates in test phases prior to UAT
• Updates technical specs based on testing, prioritized defects or post-release lessons learned
• Supports communication for application/system deployment
• Works to ensure application availability and identify SLAs for operational readiness
• Supports incident management and end-user satisfaction through ITIL processes.

Responsibilities:

• Translates business requirements to functional and technical requirements
• Defines minimum feature set, acceptance criteria, user acceptance tests
• Engages in design and impact assessments
• Contributes to planning and implementation for new applications and systems
• Performs configuration of application components
• Engages with engineers to design/configure solutions
• Assists in testing and participates in test phases prior to UAT
• Updates technical specs based on testing, prioritized defects or post-release lessons learned
• Supports communication for application/system deployment
• Works to ensure application availability and SLAs for operational readiness

Compensation
Hourly Rate Range - $40-$60/ hr

Benefits Offered:
[Health, Dental, Vision Insurance]

Deadline: Applications accepted until 10/30/2025 at 11:59 PM CST

We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.