About Us
Trail Seven is a rapidly growing leader in plug and play audio solutions, specializing in premium plug-and-play audio systems for Ford Broncos, Jeep Wranglers, and other off-road vehicles. Our customers depend on us not only for high-quality products but also for expert technical guidance and support.
We are seeking a Customer Support / Technical Support Specialist with direct, professional car audio experience to join our team.
IMPORTANT: Car Audio Experience Required
This position requires previous hands-on experience working in a car audio shop, automotive electronics installation facility, or a similar professional car audio environment.
Candidates without direct professional car audio experience will not be considered. If you have only personal hobby experience, general automotive experience, or customer service experience without working in a car audio environment, please do not apply.
Position Overview
As a Customer Support / Technical Support Specialist, you will be the primary technical resource for customers before and after their purchase. You will assist customers with product selection, installation questions, troubleshooting, system configuration, and technical support.
The ideal candidate understands vehicle audio systems, amplifiers, DSPs, speakers, wiring, signal integration, and installation best practices.
Responsibilities
Required Qualifications
Preferred Qualifications
What We Offer
How to Apply
Please submit your resume along with a brief summary of your professional car audio experience, including the shop(s) where you worked and the types of systems you installed or supported.
Applicants without direct professional car audio shop experience will not be considered.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
Experience:
Ability to Commute:
Work Location: In person
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