Reports to:

Community Manager

Supervises:

Porter or Make Ready Technician. Works collaboratively with maintenance staff and vendors, coordinating other property associates to ensure al necessary tasks are completed effectively.

Compensation:

Nonexempt/Hourly. Position eligible for additional hours. Bonuses (if eligible) are based on regional on-site compensation plan.

Qualifications

Education

No specific level of education required. Minimum three (3) years’ previous experience in property management maintenance, other building maintenance or related trade.

Skills

Must be able to diagnose problems and repair the following:

- Major appliances

- HVAC (EPA Certification)

- Basic – Intermediate plumbing

- Basic – Intermediate electrical (when no license required)

- Sheetrock

- General carpentry

- Pool care

- Roof & Gutter Repair

- Painting

- Foundation/sidewalk repair

- Irrigation and maintenance repairs

- Landscaping

- Ice and snow removal/prevention

In additional, the position requires the following skills:

- Ability to communicate with people effectively

- Strong customer service skills

- Gets along well with people

Physical Requirements

Maintenance will spend 90 to 95 percent of their time performing hands-on repairs/maintenance work. The remaining time will be spent supervising the work of other employees and outside contractors/vendors. This position requires:

- The ability to transport or move up to 50 lbs. variable distances.

- The mobility and flexibility to use ladders and to access/work in confined spaces or at heights in excess of nine (9) feet

- The ability to assist with emergency measures as required

- The ability to work outdoors in all weather conditions including temperatures in excess of 90 degrees and temperatures below 32 degrees.

- The ability to personally perform general maintenance repair tasks without endangering themselves, residents, or fellow employees

Licenses

Valid driver’s license and current automobile insurance. Job related licenses such as EPA certification (Type 1 & 2) and any other licenses/certifications as required by state or federal law.

Attendance

The position requires the ability to work 40 hours per week, weekends as circumstances warrant, on-call on a rotating basis, and for emergencies. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.

Equipment

This position requires employees to furnish some of their own tools and vehicle to perform daily routine tasks around the property. Persons must be able to drive the vehicle without jeopardizing the safety of residents and fellow associates. The position requires employees to be able to use general maintenance equipment including, but not limited to: hand tools, power tools, ladders, dollies, jacks, motors, pumps, compressors, blower equipment, augers, calipers, volt meters, testing meters, refrigerant, recovery units, landscaping equipment, vacuum pump, pool chemicals, and required safety equipment, etc.

The position requires individuals to wear company specified maintenance uniform apparel and safety equipment as required.

Essential Job Functions

Technical

Maintain the physical condition of the property according to company operating and safety standards while ensuring that service requests are performed correctly and in a timely matter.

Provide technical skills and training to the maintenance team.

Maintain hazard communications program, i.e. the SDS Binder.

Teach and promote safe work practices.

Attend and participate in technical training programs to maintain personal skill level.

Personnel Management

Responsible for recruiting, hiring, and quality of staff and recommend promotions and terminations when necessary.

Communicate professional and delegate effectively with staff members.

Document all counseling sessions.

Ensure the staff is motivated and functions as an effective team.

Comply with all personnel management policies and procedures.

Develop staff through continuous motivation and training.

Administrative

Adhere to budget guidelines and obtain competitive bids on major expenses.

Purchase supplies as necessary using standard purchase order system and proper bidding procedures.

Prepare staffing schedules consistent with property needs.

Monitor inventory of parts and supplies at appropriate levels.

Participate in company meetings, as required.

Quality Control

Ensure that the physical condition of the property is maintained according to company operating and safety standards.

Organize and prioritize service requests while ensuring all service requests/repairs are made correctly and in a timely manner.

Oversee completion of service requests in 24 hours or per property policy.

Inspect grounds, buildings, and other property features, as required, to minimize liability concerns.

Oversee turnkey operations and ensuring that vacant apartments are made rent-ready in a timely manner.

Maintain an effective preventative maintenance program.

Maintain an organized, clean, and safe work area.

Ensure adherence to the company’s safety as well as hazard communications programs, policies, and procedures.

Teach and promote safe work practices to staff.

Customer Service

Maintain a high level of customer services.

Communicate effectively with residents, fellow associates, vendors, and supervisors.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• Multifamily Maintenance: 2 years (Preferred)

Work Location: In person