Bellman/Doorman

Castle Hill Inn

Newport, RI

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Castle Hill Inn is looking for a Bellman/Doorman to join the team.

Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, Castle Hill Inn – a Relais & Chateaux hotel – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. Castle Hill Inn is proud to be part of the Newport Restaurant Group!

About the Position: In the Bellman/Doorman role, you will welcome and escort arriving and departing guests in a friendly, courteous manner to and from their room accommodations, parking & retrieving guest vehicles (when needed), as well as provide general information regarding the hotel and local attractions, maintain an even flow of guest luggage and belongings to and from guest rooms, and provide storage of the luggage promptly and safely, providing personal & professional service to guests.

About You: You have a passion for hospitality and the ability to work well in a fast-paced team environment.

Essential Duties:

• Handling guest luggage upon arrival and departure.
• Acting as a lobby ambassador to welcome guests and provide information on local attractions.
• Escorting guests to rooms and explaining hotel amenities & room features.
• Ensuring the lobby is clean and orderly
• Working collaboratively with the Guest Services & Valet teams to ensure a seamless arrival & departure

Compensation and Benefits:

• Competitive compensation - $18 per hour!
• RI/MA Sick Leave
• Financial & Employee Ownership:
  • Generous Company 401k match
  • Employee Ownership Opportunities
• Employee Perks:
  • 35% discount when dining in our locations (including food and beverages)
  • Employee Assistance Program (EAP)
  • Employee Discount Programs
  • Tenure Program
  • Referral Bonus Program
  • Holiday Appreciation Bonus
• Depending on your annual hours worked, you may also be eligible for:

• Health & Wellness:
  • Medical
  • Dental
  • Vision
  • Flexible and Dependent Care spending account options
  • Health Reimbursement Account (HRA)
• Voluntary Benefits:
  • Telemedicine access
• Wholesaler Club Reimbursement Program
• Vacation paid time off

About Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.

Qualifications:

• Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
• Experience in a luxury setting desirable
• Must have a valid driver’s license
• Must be able to stand for long periods of time
• Ability to lift and move up to 75 pounds
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships

Skills & Abilities:

• Strong customer service skills
• Must be able to stand for long periods of time
• Ability to lift and move up to 75 pounds
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships