Northwest Radiologists, Inc., the leading provider of digital medical imaging services in Whatcom County, is seeking a healthcare-focused Junior Network and Server Engineer to join our IT team. Qualified candidates will have experience supporting server and network infrastructure in an enterprise environment. This role functions also as a Tier 1–2 Helpdesk Analyst supporting both clinical and administrative users and offers growth through cross-training and initiative.

Job Description

• Actively participate in the IT helpdesk rotation to gain exposure to end-user systems, troubleshooting processes, and interdepartmental workflows.
• Audit and draft adjustments for review of existing network and server documentation; review and draft adjustments for review related IT policies to ensure accuracy and compliance
• Lead physical inventory and labeling review projects for hardware and perform comprehensive hardware inventory analysis to support lifecycle management
• Assist in executing regular patching schedules and conduct security audits, with a specific focus on HIPAA compliance and the protection of ePHI (electronic Protected Health Information)
• Develop deep proficiency in managing our core stack, including VMware, Windows Server, Linux, and Cisco/Meraki networking equipment.
• Gain hands-on experience with CrowdStrike for endpoint protection and threat response and expedient response to any incidents
• Participate in on-the-job training with the goal of joining the formal on-call rotation within the first 6 months of employment
• Work closely with Sr. IT staff and participate in IT systems projects with internal team members and external partners

Required Competencies

• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) and operating system management basics (Windows/Linux).
• Strong ability to evaluate and document complex processes and perform detailed analysis and troubleshooting
• Excellent written and verbal communication skills, with the ability to translate technical concepts for a healthcare environment across all levels of the organization
• Ability to learn and support radiology business workflows, including RIS and PACS
• Ability to multi-task and prioritize when emergent issues arise

Preferred Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Basic familiarity with VMware vSphere and virtualization concepts.
• Experience with Cisco/Meraki hardware management.
• Certifications such as CompTIA Network+, Security+, or CCNA are a plus.
• Familiarity with HIPAA, HITECH, and healthcare IT security requirements

Pay: $35.00 - $41.00 DOE

Benefits:

• 401(k) Retirement Plan with employer profit sharing contribution
• Paid Time Off Plan for vacations, sick leave and holidays
• Health Insurance
• Dental and Vision Reimbursement Plan
• Health Savings Account
• Flexible Spending Accounts, Health and Dependent Care
• Employee Assistance Program
• Voluntary Life Insurance and Short-Term Disability Insurance

If you are interested in applying for this position, please upload your cover letter and resume.

Job Type: Full-time

Pay: $35.00 - $41.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person