See yourself at Twilio

Join the team as Twilio’s next Staff Software Engineer (L4)

About the job

This position is needed to scope, design, and deploy machine learning systems into the real world to ensure that communication across Twilio platforms remains legal, safe and wanted.

As a Staff Software oftware Engineer, you will work in the design and implementation phases of Cloud-based distributed systems built to seamlessly scale to several million transactions per day and automating processes. You will partner with Architects, Product Managers and Operational Leaders for developing anti-fraud/ anti-abuse systems for our customers.

Responsibilities

In this role, you’ll:

• Write clean, efficient, and maintainable code for our distributed systems and microservices, utilizing asynchronous communication patterns for optimal performance. Contribute to the design and implementation of highly scalable architectures, prioritizing reliability, performance, and future-proof growth.
• Collaborate in defining and monitoring key Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure our systems deliver exceptional user experiences.
• Learn and grow with your colleagues, actively participating in code reviews, knowledge-sharing initiatives.
• Partner effectively with cross-functional teams, bridging the gap between technical vision and business goals. Excellent communication and collaboration skills, able to articulate complex technical concepts to both technical and non-technical audiences. Create clear and concise technical documentation, including design decisions, architecture diagrams, and best practices, for future reference and knowledge sharing.
• Participate in an on-call rotation and ensure timely response to production incidents and system outages.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• Required:

• 7+ years experience in designing, building and operating high-scale, mission critical cloud based production systems
• 7+ years of experience with at least two programming languages such as Java, Scala, Python, Ruby or Go
• 2+ years of experience leading teams of engineers in an agile environment.
• 2+ years of Experience with distributed caching systems such as Redis or Memcached understanding common use cases and performance pitfalls
• Proficient in concepts such as DDD, SOLID, Cloud Native Patterns, distributed systems and architecture. Capable of understanding pitfalls and anticipating common failure modes of a microservice environment
• Strong communication skills: able to communicate effectively with technical and non technical stakeholders in english
• Passion for new technologies and proven capability in analysis and problem-solving

Desired:

• Track record as a full-stack engineer
• Experience with AWS related technologies

Location

This role will be remote, and based in India (only in Karnataka, Tamil nadu, Telangana, Maharashtra, Delhi).

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.