• 7-9 years experience in a similar role

OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!

Interested in joining our team? Check out the opportunity below and apply today!

The Lead IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories.

This is a hybrid role working three days in the Columbus, Ohio office a week. If the individual has a development background, that would be great. We need someone who has the ability to translate technical language in layperson's language and have the ability to ask technical questions of the Lead Technical team members.

Required Qualifications For Position

• Bachelor's Degree Information technology, computer science, or a related business discipline, or equivalent work experience.
• 7-9 years experience in a similar role
• Proficiency in various tools and techniques for requirements elicitation, analysis, documentation, validation, and management.
• Excellent verbal and written communication skills, with the ability to tailor the message to different audiences and levels of detail.
• A proactive attitude, with the ability to work independently and as part of a team.
• A customer-centric mindset, with the ability to understand the needs and expectations of the end-users and deliver value-added solutions.
• A growth mindset, with the ability to learn new skills, adapt to changing situations, and embrace feedback.
• Superior troubleshooting problem-solving skills. Knowledge worker who is driven and can think and act in a fast-paced environment.
• Ability to collaborate with business partners and service providers in a matrix organization.
• Technology Domain awareness
• Ability to operate in a metrics-based management environment with a continuous improvement mindset.
• Foundational understanding of contracts
• Proficiency in the Microsoft Office suite
• Need someone who is technically savvy and a driver.

Responsibilities:

• Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions.
• Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs).
• Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption.
• Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends.
• Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers and business partners.
• Maintains a deep understanding of and makes suggestions for continuous improvements to the application domain, including the business processes, data flows, systems architecture, and integration points. Implements and promotes continuous improvement practices.

Reference: 1060805

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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