Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

To protect and serve Shriners Hospital for Children Northern California patients, visitors, staff and all other persons on hospital property. To protect the organizations' property and buildings. To greet and assists visitors, patients, employees and medical staff at the front lobby desk in a pleasant and professional manner. Answering telephone calls received, routing the calls, paging and taking messages. Answering phone calls from hospital staff members and responding to their needs or requests in a respectful and timely manner.

Key Responsibilities:

• Performs a variety of functions related to the safety and security of hospital staff, patients, families, visitors and general public in accordance with city, state and federal laws and regulations. Consistently maintains excellent customer service and guest relations skills and abilities
• Exercises responsibility in responding to security needs of hospital visitors, patients and staff, as well as greeting and assisting all personnel at the front lobby. Consistently maintains excellent customer service and guest relations skills and abilities

Required Qualifications:

• Consumer Affairs Security Officers License
• State drivers license

Preferred Qualifications:

• Security or law enforcement experience
• Hospital experience