Professional/Technical/Technology Support Tech III. Job Code: Technology Support Tech III - 050047 Standard Hours: 40 Department: Grades K-5 - 101199 Empl Class……
Provide remote level three technical support to field engineers and customer end users, via problem identification, troubleshooting, diagnostics, and repair……
May vary based on technical training, certification(s), or degree. The Help Desk Specialist will: Provide user support and customer service on company supported……
Responsibilities will range from support, installation, and troubleshooting of backup software, cloud technology, server infrastructure, domain hosting,……
Minimum 3 to 5+ years of hands-on technical support experience. Interface with IT Networks, Windows teams, GOS Service Desk, and PI to diagnose and resolve……
A *clear communicator* who can translate complex technical issues for non-technical stakeholders. *Own escalated incidents* — Resolve complex technical issues……
Act as a point of escalation for server issues, especially if Dell requires an on-site field resource to gather logs, troubleshoot or get on a WebEx with……
May vary based on technical training, certification(s), or degree. Intermediate proficiency utilizing technical tools demonstrating a strong understanding of……
May vary based on technical training, certification(s), or degree. Intermediate proficiency utilizing technical tools demonstrating a strong understanding of……
Network design, configuration, installation, and management. Perform consistent follow-up with clients through support tools to ensure complete resolution and……
Bachelor’s degree in computer science, Engineering, or a related field, or equivalent experience. Lead root cause analysis for recurring incidents and develop……
Engage vendors and third-party publishers to resolve product defects and act as a technical liaison between IT and business stakeholders during major incidents……
5+ years in jewelry technical support or technical manufacturing role, with customer-facing responsibilities. Support both scheduled consultations and on-demand……
A valid Texas driver’s license is required. Knowledge of installation, maintenance, troubleshooting and repair of a variety of end user and network computer……
Own advanced root cause analysis and push permanent solutions—not temporary band-aids. Serve as a mentor and technical resource to lower-tier techs.…
Valid Texas driver’s license with a good driving record. Used business applications and telephone support. Provides desk-side and IT assistance in resolving……
Provides initial basic technical support using basic technical knowledge for inquiries received over the. Applies basic technical knowledge to assess nature of……
You communicate technical information clearly and professionally to both technical and non-technical audiences. The on-call is a 2 week rotation with the team.…
Perform root‑cause analysis and implement long‑term corrective actions. The Desktop Support Administrator III is a senior technical contributor on the IT……
Associate or bachelor’s degree in computer information systems, Computer Science or related field. Tier 3 (L3) IT Infrastructure engineers comprise a technical……
This role will be both involve both managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 – Tier 3 Help Desk,……
Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations. Contract (7 months 6 days).…
Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation. Creates documentation for field use (TLLs).…
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic,……
Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating……
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers,……
The minimum salary is $49K and the max salary is $79K.
$49K – $79K/yr (Employer provided)
$64K
/yr Median
Knollwood, Gwinnett, GA
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