As a member of the Steam Power Americas team. you will be an active contributor to the success of the team by supporting assigned Customer Service Managers, plants and customers. This role will require you to place timely demands into fulfillment systems and ensure delivery of parts, tools and necessary services supporting outages. You will be responsible for tracking outage progress and issuing timely & accurate customer billing.

Job Description

Roles and Responsibilities

• Own cost classification, billing and collections for assigned customer portfolio
• Be responsible for supporting Customer Service Manager (CSM) with outage planning and logistics
• Manage project controls for outages within assigned customer base
• Be responsible for outage demand placement including parts requests, repair scheduling, and resourcing labor needs
• Collect time sheets from vendors and suppliers; calculate and generate invoices for billing
• Be responsible for the distribution and collection of Customer Feedback surveys
• Update and maintain input in GE’s OneSteam ERP system
• Support CSM as needed in customer communication, outage closeout and customer relationship deliverables

Required Qualifications

• Bachelor’s Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in a financial/billing, customer support, operations or forecasting position)
• Minimum of 3 years of experience in a financial/billing, customer support, operations or forecasting role

Desired Characteristics

• Knowledge & experience within the power generation services, industrial, manufacturing industry
• Domain knowledge of field services requirements and transactional steam turbine, generator, and boiler outages
• Strong quality background
• Knowledge of Enterprise Resource Planning (ERP) systems (SAP / Oracle)- Field Services Portal (FSP) and/ or PowerMax/OneSteam
• Proficient in IT systems with ability to learn and adapt to new systems quickly
• Good financial knowledge and commercial / contractual experience
• Demonstrated communication & organizational skills
• Strong interpersonal skills

If you are located in Canada: You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation: the drug screen requirement in the background check process is not required if the role is based in Canada

For candidates applying to a Canadian-based position, the pay range for this position is between $102,200 and $152,200 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: Discretionary annual bonus/sales incentive bonus].

This posting is for an existing vacancy.

Additional Information

#LI-Remote - This is a remote position

Application Deadline: August 01, 2026

For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on July 13, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.