Why Join WSSU? At Winston-Salem State University, we take pride in fostering an environment built on excellence, communication and service. As a valued member of our Facilities team, you will play a vital role in maintaining a safe, efficient, and welcoming campus for our students, faculty, staff, and visitors. Your expertise in technical maintenance, problem-solving, and attention to detail will ensure our facilities operate at the highest standards.

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Communication: Clarifies the purpose and importance of directives, instructions, and messages: presents information in a clear and concise manner. Seeks input, listens, and checks for mutual understanding asks for and provides clarification as needed. Explains purpose and procedures of facilities maintenance projects in language easily understood by customer.

Client/Customer Service: Identifies options, develops solutions, and takes action when responding to customer requests. Satisfies individual customer requests while balancing multiple priorities. Assesses or checks with customer to ensure solution meets request. Develops effective working relationships with internal/external customers that further the work unit’s goals. Reviews customer requests and seeks clarification as needed.
Safety and Health Compliance: Identifies and resolves potential safety problems and unsafe work practices. Demonstrates to employees and others, safe ways to perform job tasks or the use of equipment. Informs supervisor of unusual safety concerns and makes recommendations for resolution. Determines appropriate protective equipment based on established standards. Regularly assess site and shop operations for safety.

Knowledge – Technical: Documents all safety issues or incidents that arise and inform proper management. Performs tasks or functions to test, renovate, overhaul, replace and perform preventive maintenance on standard mechanical systems. Provides technical assistance to others by troubleshooting standard facilities maintenance issues and determining their cause. Mentors other technicians. This level of work also includes: installation of chillers, overhauling and re-wiring of electrical systems, major underground plumbing repair, installation of campus security cameras and card swipes.

Problem Solving: Identifies facilities-related maintenance problems that require in-depth analysis, and identifies options for solving those problems. Solve unusual facility maintenance problems that require the application journey level trades knowledge and determines the most effective and efficient course of action. Gathers, analyzes/interprets information to better understand the nature of the problem. May seek input from subordinates, peers, and/or managers in the decision-making process in order to solve the problem. Ensures that problem is appropriately addressed.
Attention to Detail: Ensures all work meets and/or exceeds applicable codes and standards. Checks and re-checks work prior to, during, and after completion. Ensures that all parts of a project/task are completed. Uses appropriate record keeping methods.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834