Job Title:

Manager Trainee

Department:

Clinic Operations

Full Time/PRN:

Full Time (Monday-Friday 8:00 AM - 5:00 PM)

Job Summary

The Manager Trainee is responsible for developing the knowledge, skills, and competencies necessary to transition into a clinic management role. Through hands-on training, mentoring, and rotational assignments, the Manager Trainee gains experience in clinic operations, patient services, regulatory compliance, employee supervision, financial management, and quality improvement initiatives.

Essential Duties & Responsibilities

Operational Management: Assist with daily clinic operations; Support workflow management; Identify process improvement opportunities; Participate in scheduling and staffing. Patient Experience: Support high customer service standards; Assist with patient concern resolution; Maintain HIPAA compliance. Leadership Development: Participate in employee coaching and training; Assist with onboarding; Develop leadership skills; Promote a collaborative work environment. Compliance & Quality: Learn regulatory standards; Assist with audits and compliance activities; Support patient safety initiatives; Participate in improvement projects. Financial & Administrative: Assist with productivity tracking and KPIs; Learn budgeting and revenue cycle fundamentals; Support inventory management; Prepare reports and maintain records. Professional Development: Complete training programs; Participate in meetings and projects; Demonstrate commitment to growth and development.

Minimum Qualifications

High school diploma or equivalent required; Bachelor’s degree preferred; Minimum three (3) years of supervisory experience preferred; Medical office experience strongly preferred; Ability to read, write, and understand communication; Basic computer proficiency required.

Skills & Competencies

Strong interpersonal and communication skills; Ability to build relationships; Organizational and problem-solving skills; Ability to maintain confidentiality; Proficiency in Microsoft Office and healthcare systems; Ability to manage multiple priorities in a fast-paced environment.

Working Conditions

Primarily clinic-based environment; Standard weekday schedule with potential for occasional additional hours based on operational needs.

All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.

South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.