Pacific Community Ventures

Chief Lending Officer

Classification:

Exempt

Position type:

Full Time

Location:

Oakland, CA

Position type: Full-time; Oakland, CA or a major city within CA (mostly hybrid)

Travel: PCV’s office is in downtown Oakland where teams coordinate to intentionally meet in person, weekly or biweekly. Location in the Bay Area/within California, or willingness to relocate within the first few months, with ability to get to the office on a monthly basis is preferred. Travel is required (about 25% annually) to attend conferences nationwide, and to meet with local/regional funders/investors.

Reports to: CEO; Board Finance & Lending committee quarterly

Compensation: $200,000 (based on professional experience)

Benefits:

• C-level eligible for bonus up to 20% of annual salary, based on performance and org revenue
• Employee dental, medical, and vision insurance paid 100%, Employee dependent paid 50%
• FSA – pretax savings account for medical expenses
• 403b retirement account fully vested immediately and 20% match of employee contribution
• 25 days of Paid Time Off for C-level
• 15-20 Paid Holidays across staff
• Professional Development Opportunities across staff; Executive Coaching for leadership
• Cell Phone & Technology Stipend

About Us

PCV is a nonprofit community development investor that supports small business entrepreneurs and their communities to build economic mobility through the power of inclusive entrepreneurship and a good quality job. We work side-by-side with small business leaders through our unique integrated model: combining impact-first Restorative Capital and Pro Bono Business Advising with our Good Jobs Innovation Lab that propels thriving communities with equitable jobs, climate outcomes, uplifts and amplifies their voices and needs through research and policy advocacy. Our newest Radiant Data Hub explores design and delivery of ethical AI to support worker voice in our small businesses, impact underwriting, and efficiencies of scale aligned with our values to ensure we are uplifting the economic impact of our work.

The Role

Are you a driven individual who is passionate about building a more equitable society through the power of affordable capital? If so, please join Pacific Community Ventures, a non-profit community investor that unlocks economic opportunity and climate resilience for small business owners and workers, as our new Chief Lending Officer! Through access to affordable capital, pro bono business advising, ethical technology and AI, we partner with entrepreneurs to grow, hire, and prosper. We work side-by-side with small business leaders through our unique integrated model: combining impact-first Restorative Capital and Pro Bono Business Advising with our Good Jobs Innovation Lab that propels thriving communities with good quality and green jobs, and uplifts and amplifies their voices and needs through research and policy advocacy. In 2024, 87% of PCV’s $12M loan capital deployed supported low-moderate income entrepreneurs, and 80% supported small businesses located in economically distressed areas. In 2025, PCV announced our new 2030 Restorative Capital strategy, and our first acquisition – the launch of PCV’s Radiant Data and AI Hub to advance ethical technology and AI across our operations, and design our products and programs towards economic mobility and climate resilience for small businesses and workers, powered by AI.

We are seeking a Chief Lending Officer position to lead small business lending operations, portfolio management, and fund innovations, including place-based and climate fund. Over the past decade, our research projects and client engagements have helped define and build the field of impact investing; we have become a leading statewide community development financial institution (CDFI) in California specializing in micro and small-business restorative lending; and scaled a nationwide mentorship platform for underestimated small business owners. The CLO will also oversee our national Business Advising mentorship platform for underestimated entrepreneurs. Our audiences and clients include small business owners across the United States, volunteer business experts; leading foundations and impact investors; other CDFIs; and policymakers at all levels.

Why You're Needed

PCV has doubled its revenue, and tripled our loan portfolio in the last five years, to meet the needs of entrepreneurs who have been underserved across California – the 4th largest economy in the world – whether urban or rural, coastal or tribal; and to support them across the U.S. Changing market conditions have made the roles of social impact investors and partners even more critical to allow us to keep capital affordable for our clients, provide high quality and culturally competent mentorship, build in translation services, and deeply partner with community partners closest to their entrepreneurs. We have launched 3 place-based funds in California, and an impact-first climate resilience fund for small businesses. We are looking for an individual who can continue to build on this momentum while bringing the strategy and rigor to ensure a sustainable trajectory for our new strategy long-term, and preserve the health of our loan portfolio. You’ll bring a strategic view of fundraising, skills building deep relationships with aligned partners, lending operations and efficiencies, board engagement, and the ability to lead a creative values-aligned team, and importantly - a sense of humor and passion for inclusive entrepreneurship. You’re an initiative taking, proactive leader, willing to take measured risks and evaluate opportunities, always with the mission at the center of your work, and a comfort with technology and innovation.

Key Responsibilities:

Industry Knowledge:

• Develop and maintain functional knowledge of the landscape of micro and small business lenders and their product offerings and identify additional lending products and services that PCV should explore offering
• Ensure that all lending programs operate consistently and ethically within PCV’s values and mission, as well as in compliance with government regulation, industry standards, and GAAP requirements.

Investor Relations:

• Lead and manage PCV’s investor relations with all current and prospective investors, and grant funders, ranging from banks, foundations, corporates, impact investors, family offices. Coordinate with development team any necessary grant proposal and reporting information to funders.
• Familiarity and proven track record of engaging and closing impact investors, DAFs, family offices; managing PCV’s placement on key wealth management platforms highly valued
• Lead and manage PCV’s Aeris rating – experience managing and getting a CDFI or fund Aeris rated highly desired; as well as State Lending license; and Department of Treasury CDFI Certification and compliance.
• Coordinate investor due diligence insuring the timely closing of new capital

Portfolio & Program Management:

Origination

• Oversee and supervise mission-driven loan origination by developing a robust business development pipeline, working with staff to develop strong community relationships with bankers, network partners, and community partners.

Strategic/Community Partnerships

• Manage the effort to research, identify, develop and secure new lending opportunities to achieve business goals
• Oversee community partnerships and referral networks across lending, place-based, and climate fund, etc.

Diligence

• Supervise the screening of potential loan applicants and structure loan transactions with the lending team, using software applications

Underwriting

• Continue to innovate and lead PCV’s leadership in impact underwriting, and innovation in working with new Radiant Data Hub to sustain and scale to PCV’s first predictive impact underwriting model, aligned with our values
• Oversee the process of underwriting new transactions for loan approval
• Collaborate with PCV’s research and analytics team to keep our Annual Impact Survey of small business clients updated, comfort with impact measurement

Documentation

• Lead and manage PCV’s Lending Policies & Procedures, timely updates, Board and CEO notifications, staff alignment and training
• Structure, negotiate, and complete loan documentation that is in keeping with the program requirements

Compliance

• Work with CFO and Finance team/consultant, to ensure quarterly/yearly compliance is completed, submitted and accepted.
• Responsible for the development, compliance, implementation, innovation, and maintenance of the PCV's lending department and strategic lending plan, including lending activities covered by grants.
• Proactively manage portfolio performance throughout the quarter
• Experience with CA DFPI licensing and the NMLS reporting system valued

Risk Management

• Proven experience in leading cross-team working groups to key results, establishing and monitoring team’s annual operational budget throughout the year.

Climate Resilience Program

• Oversee the climate lending program similarly from prospecting and strategic partnerships in climate underserved regions and entrepreneur or contractor serving organizations
• Ensure climate impact outcomes are being measured from loan application through life of loan to support PCV impact outcomes

Business Advising Program

• Oversee PCV’s award winning national mentorship platform and team for underserved entrepreneurs and high quality culturally competent pro bono advisors to support business success and resilience
• Ensure team manages high quality (minimum 4.5/5 feedback rating) delivery of service, language support, codes of conduct, and measurable business and economic mobility outcomes
• Support strategic partnerships with CDFI and entrepreneur serving organizations to leverage the BA platform
• Oversee the team to leverage the platform for best success for PCV lending clients pre- and post-investment support, as well as good jobs outcomes, climate resilience outcomes

Team Management and Cross PCV Culture:

• Serve as an officer of PCV, and representative to the Board
• Responsible for the Board Lending & Finance Committee’s oversight of lending, including preparation of annual schedule of meeting dates, review and preparations of materials for the meetings, coordination of attendance and quorums of the members, and supporting loan program revision discussions.
• Work with CEO on annual meeting of the Board Lending & Finance committee to update Lending Policies and Procedures as needed, any fund innovation approvals, compliance updates etc.
• Coach, mentor, and develop the team; proven effectiveness building leaders, professional development, and having courageous conversations
• Effectively communicate with President/CEO, Management Team, and Board
• Direct all lending related cross-team innovation work at PCV with research, data, and business advising teams to ensure best outcomes for small business lending clients, and where lending team is primary contact or relationship holder.
• Participate in establishing the annual operational budget and monitor performance to budget throughout the year.
• Develop and recommend annual lending team goals and execution of those goals.

Qualifications, Skills & Experience

We strive hard to be a mission-driven, fun, and innovative place to work, with a commitment to high quality of excellence for the communities we serve. We value new perspectives, original ideas, and different ways of working. You will bring a background of working with dynamic teams and projects, as well as excellent analytical and communications skills that you are eager to apply to complex social, economic, and environmental problems. You should demonstrate a deep commitment to creating social and environmental benefit, underserved people and places. You should be enthusiastic, flexible, and excited to join a passionate team.

• C-suite executive with over 15 years of progressive experience in lending, credit operations, and financial services, including 5+ years managing remote and geographically dispersed teams.
• Demonstrated success in mission-aligned lending within CDFIs, community bank, or another financial institution, with a deep understanding of underserved markets and inclusive credit practices.
• Demonstrated track record of cultivating, closing, and stewarding private sector funders across banks, foundations, and impact investors to invest in underserved communities and entrepreneurs.
• Proven ability to lead strategic initiatives that drive portfolio growth, improve underwriting efficiency, and expand access to capital for underserved small businesses, community development.
• Strong track record of board-level engagement, contributing to governance, strategic planning, and organizational oversight with clarity, accountability, and vision.
• Expertise in credit risk management, regulatory compliance, and loan policy development, with a history of maintaining high-performing portfolios and minimizing default rates.
• Recognized for building collaborative, accountable cultures, mentoring emerging leaders, and aligning lending operations with broader organizational impact goals. Familiar with QuickBooks, Salesforce, MS Office Suite, with a strong aptitude for learning new computer programs quickly, technology platforms
• Experience with Downhome Solutions preferred, Lending and finance software.
• Skilled problem solver with ability to be in the details and think strategically
• Self-starter willing to take initiative, roll up sleeves when needed, and works well in a team
• Excellent interpersonal skills and strong ability to multi-task
• Embodying PCV values of coming from a place of “Yes,” having empathy, being transparent, and maintaining a sense of self care and humor!

Direct Reports:

Associate Director of Lending,

Associate Director of Portfolio Management,

Associate Director of Business Advising

Climate Impact program

Manager: CEO

To Apply

Interested candidates must be legally authorized to work in the United States. They should send a résumé and cover letter via e-mail to hr@pcvmail.org with the words “Chief Lending Officer” in the subject line. No phone calls, please. Apply now.

Computer Software:

Microsoft Office to include Word, PowerPoint, Outlook, and Excel

Tableau and Salesforce a plus

Physical and Mental Requirements:

· Ability to stand for extended periods of time, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, crawl or bend, and perform repetitive motions of the hands and/or wrists.

· High mental and visual attention required for planning difficult work methods and sequences to obtain size, shape, or physical qualities of product. AND/OR Extremely close visual attention such as making delicate adjustments to control high speed operations to exercise very precise muscular control.

**Disclaimer:**

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position.
• Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Equal Opportunity Employment:

PCV is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. We live our values of openness, transparency, coming from a place of yes, collaboration, and more; and believe that justice, equity, diversity, and inclusion are fundamental to our success. We are especially interested in candidates who have direct and lived experience with the communities we serve.

Job Type: Full-time

Pay: $130,000.00 - $200,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you located in California?

Experience:

• Lending: 10 years (Preferred)

Ability to Commute:

• Oakland, CA 94612 (Required)

Ability to Relocate:

• Oakland, CA 94612: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Oakland, CA 94612