Mercury Print Productions is looking for a Print Production Automation Engineer to join our team!

Unleash Your Potential with Mercury, with a proud legacy spanning years in the industry, we're dedicated to pushing the boundaries of what's possible in educational printing. Our commitment to innovation drives us to continually invest in cutting-edge technology and machinery, giving our employees opportunity to be at the forefront of the field. We're seeking a Print Production Automation Engineer to join our dynamic team. If you're a hardworking, motivated individual with a passion for print, we want to hear from you. Check out the details below and click apply if you are interested in joining the team!

Position Details:

• Job Title: Print Production Automation Engineer
• Department: Information Technology
• Location: Rochester Tech Park, 2332 Innovation Way, Bldg 4, Rochester, NY 14624 **Must have reliable transportation**
• Schedule: Full-time, A Shift, H: 8:00 am - 4:30 pm, Monday - Friday
• Pay: $70,000 - $90,000. Final compensation is based on experience.
• Job Summary: The Print Production Automation Engineer analyzes print production processes, identifies opportunities for improvement, and delivers practical technology solutions that reduce manual effort, improve information flow, and strengthen operational capabilities across the organization. This role serves as a bridge between Manufacturing Operations, Prepress, and Information Technology, helping transform operational challenges into practical, maintainable, and broadly understood solutions.
• Manager/Supervisory Role: No
• Reports To: Chief Technology Officer
• Duties/Expectations: While duties may vary from day to day, below is a list of general duties you can expect in this role.
• Analyze print production and business processes to identify opportunities for improvement, standardization, integration, and automation.
• Ability to challenge inefficient processes.
• Design, build, implement, and continuously improve technology solutions that enhance operational capabilities and reduce manual effort.
• Configure, maintain, and optimize print production technologies, workflow platforms, and system integrations.
• Work with operational and technical teams at all levels of the organization to understand business requirements and translate them into practical, sustainable solutions.
• Lead process improvement and technology initiatives from concept through implementation, ensuring solutions are documented, maintainable, broadly understood, and adopted for long-term success.
• Evaluate existing workflows, procedures, and assumptions to identify opportunities for greater efficiency, consistency, and scalability.
• Troubleshoot production systems, workflows, and integrations.
• Research and evaluate emerging technologies, tools, and methods that support operational objectives and continuous improvement initiatives.
• Requirements:
• Operational Engagement - Maintain an active presence on the Shop Floor to understand production challenges, identify improvement opportunities, and ensure technology solutions align with real-world operational requirements.
• Observe production processes to identify unnecessary manual touchpoints.
• Engage operators and supervisors to understand workflow challenges.
• Participate in operational discussions to understand evolving business needs.
• Develop a practical understanding of upstream and downstream process impacts before recommending change.
• Continuous Improvement & Innovation - Demonstrate curiosity, initiative, and a willingness to challenge existing assumptions in pursuit of better outcomes.
• Identify opportunities for improvement that others may overlook.
• Propose practical solutions to long-standing operational challenges.
• Continuously seek ways to reduce complexity, eliminate waste, and improve efficiency.
• Leadership - Lead technology initiatives, build trust and credibility across departments while encouraging the successful adoption of new ways of working.
• Design and deploy workflow automation and integration solutions.
• Implement improvements that reduce manual effort and improve information flow.
• Coordinate testing, documentation, training, and rollout activities.
• Share knowledge and establish practices that reduce reliance on individual expertise.
• Communicate the purpose and benefits of improvement initiatives.
• Build consensus among stakeholders with differing priorities and perspectives.
• Collaborate with teams to support adoption of improved processes and technologies.
• Organizational Capability - Balance innovation with reliability, maintainability, and long-term team success.
• Validate and test workflow changes before deployment.
• Document automation solutions, workflows, and system configurations.
• Understand risks before implementing production changes.
• Design solutions that can be maintained, supported, and understood by the broader team.
• Continuously work to develop skills / knowledge and complete all training required by the company
• Be a team player, communicate clearly and respectfully and maintain a positive attitude
• Be dependable, reliable, and consistently perform high quality work meeting company production standards
• Create a safe and hazard free work environment; follow safety protocols and report any risks
• Perform other duties as needed / assigned
• Adhere to all company and department policies and procedures

What we are looking for:

• Position Qualifications:
• Work Experience:

•

• 7+ years of experience in commercial print production, workflow automation, prepress, production systems, or related print technology environments.
• Demonstrated experience implementing process improvements, automation solutions, integrations, or workflow enhancements.
• Experience working with cross-functional teams to solve operational challenges through technology.
• Experience supporting and improving print production workflows and manufacturing processes.
• Knowledge/Skills:

•

• Strong understanding of commercial print production workflows and manufacturing processes.
• Knowledge of job preparation, file processing, imposition concepts, digital printing workflows, and production job lifecycle management.
• Understanding of finishing, bindery, mailing, or downstream production processes is desirable.
• Strong analytical and systems-thinking skills.
• Demonstrated ability to challenge assumptions and identify opportunities for improvement.
• Ability to balance innovation with practical operational requirements.
• Experience with workflow automation concepts and process design.
• Working knowledge of structured data formats such as XML, JSON, and CSV.
• Understanding of APIs, system integrations, and automated data exchange.
• Ability to analyze and improve information flow between business and production systems.
• Ability to read, understand, troubleshoot, and safely modify workflow logic, scripts, automation processes, and system configurations.
• Comfortable working with software developers, vendors, and AI-assisted development tools.
• Understanding of testing, validation, change management, and deployment practices.
• Experience in authoring technical documentation.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Strong relationship-building, negotiation, and collaboration skills.
• Ability to influence outcomes through expertise, communication, collaboration, and consensus-building rather than formal authority.
• Demonstrated ability to support organizational change and technology adoption.
• Preferred Experience:

•

• Experience with one or more of the following is desirable: Kodak Prinergy Rules Based Automation, Enfocus Switch, Enfocus PitStop, Power Automate, Ultimate Impostrip, Fiery, JDF / JMF workflows, PDF-based production workflows, MIS-to-production system integrations, Production automation, workflow orchestration platforms, Robotic Process Automation (RPA)
• Education:

•

• Associate's or Bachelor's degree in Printing Technology, Graphic Communications, Information Technology, Manufacturing Technology, Engineering Technology, or a related field; or equivalent combination of education and experience.
• Must be of legal working age and eligible to work in the U.S.
• Work Environment/Physical Requirements:
• Works indoors in a temperature-controlled office and may be exposed to loud sounds, hazardous chemicals, and equipment on the production floor. Must have the ability to bend, lift and carry up to 20 lbs.; stand/walk on hard surfaces or sit for extended periods; complete repetitive tasks; operate computers and/or machines (dexterity, bend, stretch, reach, climb, crouch, etc.); and communicate effectively.

Working for Mercury:

• What we are about: Mercury is a local family owned printing business that has been operating in Rochester since 1968. We have grown from a small basement operation with just a few employees to our current facility that operates 24/7 with 200+ employees and while we offer a variety of printing formats, our primary focus is educational printing. In an age where companies tend to see employees as only numbers, we reject that trend and see our team as part of the family. We are a tech forward printing company using innovation and excellent customer service to provide a quality product to our clients. We pride ourselves on providing a workplace with state of the art equipment and technology, and our environment is highly focused on teamwork, efficiency, quality and safety.
• Want to learn more? Check out our website https://mercuryprint.com and social media.
• What we offer: We are constantly evaluating what our employees need from us and adjusting to meet these needs.
• Our compensation ranges are competitive for the industry based on experience/skills plus with our annual evaluations, employees have the opportunity to potential rate increases based on individual performance/attendance AND company performance.
• Our benefits package including Medical, Dental, Vision, Life & Disability insurances, time off starting at 80 hours that grows with your years of service, paid holidays, retirement savings with our 401(k) plan, and an Employee Assistance Program.
• Our longevity and growth opportunities have lead to employees celebrating decades of anniversaries. It isn't unusual for our people to work their way up from production floor to leadership.
• Our fun atmosphere shows our dedication and our desire for employees to enjoy coming to work each day. We coordinate employee appreciation events to allow for everyone to come together, plus recognition opportunities with appraisals, employee of the month and service awards!

Don't Wait... Click Apply Now!

Mercury is an EEO employer and uses e-verify to confirm employment eligibility. All applicant notices are available on our career page at: https://mercuryprint.com/working-at-mercury/#AppNotice