About the Role
Proactive Healthcare Communications provides inside sales support to leading pharmaceutical and medical device companies. As a Pharmaceutical Inside Sales Associate, you will spend the majority of your day on the phone calling physician offices on behalf of our clients. This is not a field role. Your office is your desk, your tool is the phone, and your scorecard is your dial count and connection rate. If that sounds like your idea of a great day, keep reading.
What You Will Do
- Make 80-100 outbound calls per day to physician offices, targeting primary care, specialty, and other relevant practices on behalf of our pharmaceutical clients.
- Reach prescribers, nurses, and office managers, delivering clear, concise product messaging that drives awareness and action.
- Handle gatekeepers professionally and persistently, using proven techniques to reach the right contact.
- Log all activity accurately in our CRM, tracking dials, connections, and outcomes in real time.
- Meet or exceed daily dial targets and connection goals as set by your manager.
- Stay current on product knowledge, messaging, and any relevant clinical updates for the products you represent.
What We Are Looking For
Required:
- Minimum 2 years of inside sales experience where high-volume phone outreach was your primary job function, not a secondary responsibility.
- Proven track record of consistently meeting or exceeding daily call volume targets (50 or more calls per day minimum).
- Experience calling on physician offices, medical practices, or healthcare providers as the primary call point.
- Comfort navigating gatekeeper-heavy environments (front desk staff, medical assistants, nurses) to reach prescribers.
- Strong CRM discipline: you log everything, consistently, without being asked.
- Excellent phone presence: clear, confident, professional, and able to deliver a concise value message quickly.
- High tolerance for rejection and the resilience to stay focused and energetic through a full day of calling.
Strongly Preferred:
- Background in pharmaceutical or medical device sales calling on physician offices.
- Familiarity with specialty prescribers (wound care, surgeons, podiatrists, or similar).
- History of quota rankings or performance awards tied specifically to phone or inside sales results.
- Experience in a sales role that was built from scratch, without a warm book of business to inherit.
This Role Is NOT a Good Fit If...
- You are primarily looking for a role that leads to a field territory position.
- You find high daily dial volumes draining rather than motivating.
- You need a long, slow sales cycle with face-to-face meetings to close.
What Success Looks Like in the First 90 Days
- Consistently hitting your daily dial target within the first two weeks.
- Connecting with a meaningful percentage of targeted physician offices each week.
- Delivering product messaging confidently and accurately within the first month.
Building a reliable daily routine with consistent CRM documentation.
Remote Inside Sales Associate Key Requirements/Minimum Qualifications:
- Bachelor's degree with a minimum 3.0 GPA
- Excellent communication and writing skills
- Proficiency with MS Office
- 2 years of experience in healthcare sales and customer service with a proven track record of success
- Technical learning and agility
- Motivated to excel within a competitive and collaborative environment
- Skilled in executing outbound calls and email interactions with assigned targets
- Strong prioritizing, multi-tasking and time management skills to meet sales goals and deadlines
Remote Inside Sales Associate Responsibilities:
- Ability to handle high call volume
- Utilize CRM software to accurately track interactions and manage relationships effectively
- Demonstrate excellent communication and customer service skills to address questions from healthcare providers
- Collaborate with the sales team to develop strategies for growing market share within the territory
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year inclusive of benefits
Benefits:
- Health insurance
- Paid time off
- Retirement
Supplemental Pay:
Work Location: Remote
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: Remote
