IT Intern

Department: Information Technology

Schedule: Monday – Friday, 7:00 a.m. – 3:00 p.m.
Flexible scheduling options may be available, including a potential four-day workweek

Pay Rate: $16.00 per hour

Position Summary

The IT Intern will provide support to the Information Technology team by assisting with daily IT operations, troubleshooting, equipment maintenance, system deployment, and infrastructure support. This position provides hands-on experience with end-user support, hardware, networking, and IT processes while working closely with a designated mentor.

Essential Responsibilities

The IT Intern will assist with:

1. Providing end-user troubleshooting and technical support for hardware, software, and system-related issues

2. Performing device maintenance, setup, configuration, and basic repairs

3. Assisting with system deployments, including preparing and installing equipment

4. Managing and updating IT support tickets to ensure issues are tracked and resolved

5. Supporting physical layer setup, including cabling, equipment connections, and workstation setup

6. Assisting with network diagnostics and troubleshooting connectivity issues

7. Maintaining hardware documentation and assisting with hardware mapping

8. Supporting inventory tracking and organization of IT equipment

9. Learning and following established IT procedures, security practices, and documentation standards

Qualifications

1. Interest in pursuing a career in Information Technology, Computer Science, or a related field

2. Basic understanding of computer hardware, software, and networking concepts

3. Strong problem-solving skills and willingness to learn

4. Ability to communicate effectively and provide professional support to team members

5. Ability to work independently while receiving guidance and mentorship

6. Reliable attendance and a positive attitude

Mentorship & Development

The IT Intern will receive hands-on training and mentorship from our System Administrator while gaining practical experience supporting business technology systems and IT operations.

Internship Program Opportunity

This position is part of a 12-week internship program designed to provide hands-on experience and professional development within the Information Technology field.

Upon successful completion of the internship, and based on business needs, performance, qualifications, and overall fit, this position may have the opportunity to transition into a full-time employment opportunity. An evaluation will be completed at the conclusion of the internship to determine next steps.