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Ibex
Customer Service - Work at Home
Hampton, VA
Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about……
30d+
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Aztec Software (NJ)
3.6
Client Success Representative (Remote)
United States
$55K - $65K (Employer provided)
Maintain consistent visibility into client product usage, instructional implementation, and license activation through data review and direct client engagement.…
30d+
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APCO Holdings
3.2
Customer Service Representative
United States
Easy Apply
Handle a high volume of inbound calls while maintaining strong service levels. We may use artificial intelligence (AI) tools to support parts of the hiring……
30d+
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Pratt & Whitney
3.7
Team Lead (Remote)
Austin, TX
$53K - $101K (Employer provided)
Experience in expense reporting finance or an adjacent field, preferably in a large multi‑business unit organization.…
12d
Nihon Kohden
3.5
Service Inside Sales Representative
Remote
$25.00 - $35.00 Per Hour (Employer provided)
Easy Apply
Customer service and data entry experience preferred. The role provides exceptional customer service by developing and maintaining strong professional……
24h
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Hi-Tech Compressor & Pump Products
Outside Sales Representative (5 yrs experience)
Bristol, PA
$75K - $85K (Employer provided)
Easy Apply
Valid driver's license and a clean driving record. Makes sales calls on a regular basis to existing customers and prospects for Hi-Tech Compressor products and……
30d+
Bracco
3.4
Field Service Technician I - Bracco Medical Technologies
Cincinnati, OH
$27.00 - $30.00 Per Hour (Employer provided)
Provide preventive maintenance, emergency field service and installation of ACIST products within a specified geographical area.…
8d
West Virginia University Health System
4.2
Pharmacy Analyst
Morgantown, WV
$51K - $81K (Glassdoor est.)
Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects.…
30d+
Profile Products
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Environ Health & Safety Mgr
Blue Mountain, MS
$61K - $94K (Glassdoor est.)
Easy Apply
Bachelor’s Degree or equivalent preferred in related field. Assists in the oversite of internal forklift certification process.…
30d+
Synergy Medical Systems
3.4
Durable Medical Equipment Representative/Orthotic Fitter
Bend, OR
$3,500 - $4,000 (Employer provided)
Easy Apply
Provide excellent customer service by educating patients on equipment usage and conducting follow-up calls. Strong active listening, reading, and comprehension……
30d+
Scott HR
Communications, Community and Events Director (Credit Union)
Emporia, KS
$46K - $76K (Glassdoor est.)
Easy Apply
Answers telephone calls, texts, emails, etc., and provides a prompt response. Ability to develop positive relationships with coworkers, community members, ESFCU……
2d
Midwestern BioAg
4.0
Production Specialist
Blue Mounds, WI
$18.00 - $20.00 Per Hour (Employer provided)
Easy Apply
Accountability: Accepts responsibility for own actions, including failure. Perform routine maintenance on production machinery to ensure efficiency and……
30d+
EmergentAir
Flight Paramedic
El Paso, TX
$25.00 - $29.17 Per Hour (Employer provided)
Easy Apply
Unrestricted licensure or certification as an EMT-P in the state of Texas. The position requires significant physical strength and dexterity and the ability to……
30d+
UMOS
2.7
Career Coach - National Farmworker Jobs Program (NFJP) Savoy-Champaign, IL
Savoy, IL
$21.00 - $23.50 Per Hour (Employer provided)
Monitor and evaluate youth participants’ progress through program components; monitor service providers through reports and site visits; resolve any problems or……
30d+
Trelleborg
3.6
Senior Customer Service Representative
Milford, NH
$55K - $75K (Employer provided)
Easy Apply
Provide product and technical support; maintain strong working knowledge of manufacturing products and applications. ERP or order management system experience.…
30d+
OneWorld Community Health Centers
3.4
Pharmacy Customer Service Representative I
Omaha, NE
$35K - $43K (Glassdoor est.)
Licensure as a Pharmacy Technician in the state of Nebraska preferred; license eligibility required. Performs daily cash register operations and follows cash……
30d+
Technology Crest
4.8
Entry Level Sales and Marketing Representative
Fair Oaks, CA
$40K - $60K (Employer provided)
Easy Apply
Associate or Bachelor’s degree or relevant education in business, marketing, communications, Information Technology or a related field.…
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Servpro Industries
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Water Mitigation Crew Chief/Restoration Supervisor/Lead Field Technician
Daniel Island, SC
$25.00 - $28.00 Per Hour (Employer provided)
Easy Apply
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30d+
Ericson Manufacturing Company
3.0
Sales Operations Manager
Willoughby, OH
$68K - $100K (Glassdoor est.)
Easy Apply
Experience in manufacturing, electrical products, industrial distribution, or contractor supply channels. Lead, coach, develop, and hold accountable the Inside……
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Mori Medical
Respiratory Therapist
San Diego, CA
$25.00 - $35.00 Per Hour (Employer provided)
Easy Apply
Visit the O2, PAP, Ventilator, Airway Clearance System, and other respiratory patients’ place of residence when necessary for service calls, setup, pickup etc.…
7d
Twin City Fan Companies
3.7
Assembler (Night Shift ) - Entry level starting at $19/hour + night shift differential
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$19.00 Per Hour (Employer provided)
Uses a variety of hand/power tools to correctly assemble products. While performing the duties of this position, the employee is continuously exposed to moving……
30d+
Affiliated Steam & Hot Water
Regional Technical Sales Representative
Fort Lauderdale, FL
$75K - $250K (Employer provided)
Easy Apply
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30d+
Minerals Technologies
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Industrial Maintenance Technician
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30d+
Bay Surgical Specialists
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Saint Petersburg, FL
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20d
Landmark Hospitality
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CLINICAL OPERATIONS SUPERVISOR - AM SHIFT- ADVANCED RIVER OAKS HOSPITAL
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$50.00 - $52.00 Per Hour (Employer provided)
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TAMKO
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Divisional Accountant
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9d
FirstService Residential
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Regional Director
San Francisco, CA
$120K - $130K (Employer provided)
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30d+
Soistman Family Dentistry & Associates
2.0
Lead Dental Assistant
Easton, MD
$18.00 - $25.00 Per Hour (Employer provided)
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30d+
ACP Composites
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Quality Inspector
Livermore, CA
$28.00 - $30.00 Per Hour (Employer provided)
Easy Apply
Conduct detailed inspections of incoming materials, in-process products, and finished goods to verify adherence to specifications.…
30d+
ECA Medical Instruments
3.4
Quality Control Inspection Engineer
Newbury Park, CA
$75K - $113K (Employer provided)
Easy Apply
This role will include but is not limited to design review, design for inspection (DFI), writing and reviewing inspection plans, CMM and automated optical……
30d+

Ibex

Customer Service - Work at Home

Hampton, VA

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Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
Thoroughly and completely documenting all customer interactions.
Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Educating on the usage and benefits of self-service tools.
Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
Responding to customer inquiries in a courteous and professional manner.
Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
Responding to and resolving internal and external complex customer inquiries.
Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
Taking ownership of the resolution and setting expectation for follow up.
Ensuring resubmissions, stop payments, and voids are appropriately handled.
Meeting or exceeding individual, department, and client specific goals.
Understanding and adhering to all client administrative and contractual policies and procedures.
Suggesting ways to improve the service delivery processes contributing to the success of the organization.
Other duties as assigned.

Qualifications

Must Haves for Work at Home:

Private, distraction free workspace (not a shared/common area of the home)
Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
Active wireless phone service
Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

Experience in healthcare or related industry experience
Medical/Dental terminology knowledge experience
Medicare/Medicaid knowledge
Claims/Billing and coding experience

Benefits:

Medical, Dental, and Vision insurance
401(k) Retirement Savings Plan
Paid Time Off
Paid T-Mobile cell service
Employee referral program
Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Find your happy place

Read authentic reviews with a Glassdoor account. Only apply to jobs you love.

Ibex

Customer Service - Work at Home

Hampton, VA

Ibex

Customer Service - Work at Home

Hampton, VA

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Overview

About the role:

Responsibilities

Your day to day will involve:

Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
Thoroughly and completely documenting all customer interactions.
Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Educating on the usage and benefits of self-service tools.
Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
Responding to customer inquiries in a courteous and professional manner.
Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
Responding to and resolving internal and external complex customer inquiries.
Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
Taking ownership of the resolution and setting expectation for follow up.
Ensuring resubmissions, stop payments, and voids are appropriately handled.
Meeting or exceeding individual, department, and client specific goals.
Understanding and adhering to all client administrative and contractual policies and procedures.
Suggesting ways to improve the service delivery processes contributing to the success of the organization.
Other duties as assigned.

Qualifications

Must Haves for Work at Home:

Private, distraction free workspace (not a shared/common area of the home)
Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
Active wireless phone service
Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Preferred:

Experience in healthcare or related industry experience
Medical/Dental terminology knowledge experience
Medicare/Medicaid knowledge
Claims/Billing and coding experience

Benefits:

Medical, Dental, and Vision insurance
401(k) Retirement Savings Plan
Paid Time Off
Paid T-Mobile cell service
Employee referral program
Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Find your happy place

Read authentic reviews with a Glassdoor account. Only apply to jobs you love.

4,822 Product usage representative jobs in United States

Overview

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Overview

Responsibilities

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