Choice IT Services is a growing Managed Service Provider (MSP) delivering innovative IT solutions to small and mid-sized businesses.

Role Summary: We are seeking a Project Engineer to plan and implement a variety of IT infrastructure projects for our clients. In this client-facing role, you will deploy Microsoft 365 solutions, configure networking (LAN/WAN, wireless, VPN), and manage Windows Server/Active Directory environments.

Key Responsibilities:

• Lead end-to-end execution of IT projects (network upgrades, cloud migrations, Office 365 deployments, etc.), ensuring timely delivery.
• Design and deploy LAN/WAN networks including routers, switches, firewalls, and wireless access points.
• Implement and administer Microsoft 365 services (Exchange Online, Teams, SharePoint) and support Windows 10/11 deployments and Windows Server upgrades.
• Configure and maintain virtualization environments (VMware or Hyper-V) and assist with cloud initiatives in Azure
• Troubleshoot and resolve escalated technical issues on-site and remotely.

Required Qualifications (Must-Haves):

• 3+ years of hands-on IT systems/network administration or engineering experience.
• 2+ years of Managed IT Services experience
• Proven expertise with networking (routing, switching, VPN, firewalls), Windows Server/Active Directory, and Microsoft 365 administration.
• Excellent problem-solving skills and ability to communicate technical information to non-technical clients.
• Valid driver’s license and willingness to travel locally to client sites regularly.

Preferred Qualifications (Nice-to-Have):

• Experience in an MSP or IT consulting environment; familiarity with PSA/RMM tools.
• Relevant certifications like Microsoft 365/Azure, CompTIA Network+, Cisco CCNA, etc.
• Scripting ability (e.g., PowerShell) and knowledge of ITIL or IT service management processes.

Technical Skills / Technologies: Broad knowledge of networking (LAN/WAN, Cisco/Juniper, firewalls, VPN), Windows Server & Active Directory, Microsoft 365 ecosystem, virtualization (VMware/Hyper-V), and cloud platforms (Azure/AWS).

Certifications: Industry certifications such as Microsoft (MCSA/MCSE or Azure), CompTIA Network+, or Cisco CCNA are highly valued.

Experience Level: Mid-level (approximately 3–5 years of relevant IT experience). Prior client-facing or MSP experience is a plus.

Location & Work Model: Cleveland, OH. Hybrid work – mix of remote and on-site with frequent local travel to client sites.

Compensation & Benefits:

• Salary: $70,000–$90,000 per year (DOE)
• Benefits: Health, dental, vision insurance; 401(k); paid time off (vacation, sick days, holidays).
• Professional Development: Ongoing training and certification reimbursement to support your growth.

Equal Opportunity Statement:

Choice IT Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to an inclusive workplace.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• IT project management: 2 years (Preferred)
• Managed IT Services: 2 years (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Beachwood, OH 44122