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Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

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The Prior Learning Credit Evaluator is responsible for the comprehensive evaluation of prior learning for undergraduate, graduate, and doctoral students. This position supports student success by assessing learning acquired through professional experience, military training, industry certifications, standardized examinations, workforce training, and other pathways to determine eligibility for academic credit in accordance with institutional policies, accreditation standards, faculty approval and degree requirements.

The evaluator reviews documentation and supporting evidence of prior learning, evaluates portfolios and alternative credit sources, determines appropriate credit recommendations, and serves as a liaison to the subject matter expert reviewing Prior Learning Assessment (PLA). This role works closely with the Prior Learning Coordinator, Admissions, Registrar, Academic Affairs, Student Success, faculty, and external partners to facilitate efficient prior learning evaluation processes that support enrollment, persistence, and degree completion.

Essential Duties and Responsibilities

Prior Learning Assessment

• Process prior learning applications and assign to subject matter experts through approved assessment methods, including portfolios, interviews, military education and training, industry certifications, professional licensure, examinations, workforce training, and other recognized learning experiences.
• Assist students in providing documentation supporting prior learning credit requests, including portfolios, certifications, training records, military transcripts, licensure, and other evidence of college-level learning.
• Communicate PLA credit decisions to students once established.
• Apply institutional policies, accreditation standards, and faculty-approved guidelines to ensure consistent and equitable evaluation of prior learning and residency requirements.
• Recommend academic credit that recognizes demonstrated college-level learning while maintaining academic integrity and institutional quality standards.

Systems and Records Management

• Maintain accurate records of prior learning evaluations, credit recommendations, and supporting documentation within the student information system and related databases.
• Ensure compliance with university record-retention policies, FERPA regulations, accreditation standards, and applicable state and federal requirements.
• Monitor evaluation workflows to ensure timely processing and communication of prior learning decisions.
• Assist with maintaining prior learning assessment documentation, resources, and institutional records.

Collaboration and Student Support

• Serve as a resource for students, faculty, staff, and external partners regarding Prior Learning Assessment policies, procedures, and evaluation outcomes.
• Collaborate with academic departments and faculty to support consistent evaluation practices and the development of prior learning opportunities.
• Communicate prior learning evaluation decisions clearly and professionally to students and university stakeholders.
• Assist in developing educational resources, training materials, and communication strategies that increase awareness and understanding of Prior Learning Assessment opportunities.
• Support the Prior Learning Coordinator with the administration, implementation, and continuous improvement of the university's Prior Learning Assessment program.
• Assist the Prior Learning Coordinator with special projects, reporting, workflow management, and other initiatives that advance the institution's prior learning strategy.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Three or more years of professional experience in higher education, preferably in Prior Learning Assessment, transfer credit evaluation, registrar services, academic advising, student records, admissions, enrollment management, or adult learner services.
• Experience interpreting learning outcomes, academic policies, degree requirements, and documentation supporting college-level learning.
• Strong analytical, organizational, critical thinking, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy, consistency, and confidentiality.
• Proficiency with student information systems, database applications, and Microsoft Office products.

Preferred Qualifications

• Experience evaluating prior learning portfolios, transfer credit or alternative credit sources.
• Experience with ERP systems such as Workday, Jenzabar, Banner, Colleague, or similar student information systems.
• Familiarity with accreditation standards and FERPA regulations.
• Experience supporting adult learners, online learners, graduate students, and doctoral students.

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

“life-more-abundant.”