JOB SUMMARY: An experienced team builder and manager, the Program Manager reports to the Outreach & Special Projects Director and oversees program services delivered by an interdisciplinary team in a comprehensive, collaborative manner with an emphasis on recovery and wellness. Responsible for overall operation of an outpatient treatment program for adults and adolescents with co-occurring mental health/substance use disorders and other behavioral health needs. Provide oversight and leadership to ensure all aspects of the program meet the highest standards for quality of care, ethics and compliance.

LOCATION: Medford

DIRECT REPORTS: Clinical staff, Peers, Logistics Manager, Office staff, Child watch staff

STATUS: This position is exempt, full time

ESSENTIAL FUNCTIONS:

• Oversee all program operations including service delivery and scheduling of Adult Outpatient, Youth and Family groups, Recovery 360, Spanish language/Latino services and child watch. Offsite services are provided to Community Justice and in public schools
• Lead a team of individuals with diverse strengths, backgrounds, and cultures
• Provide supervision to LPC, QMHP, CADC, CADC-R, Peer Support Specialist, and office staff
• Provide direction and guidance to ensure individualized, evidence and research-based service delivery
• Oversee the support of individuals through the continuum of care with care coordination and case management
• Demonstrate a high level of competence and problem-solving skills in risk management, therapeutic interventions, and person-centered treatment planning
• Maintain a safe and healthy, healing environment for staff and clients.
• Demonstrate and ensure a high level of professionalism in boundaries and documentation
• Demonstrate a high level of competence and problem-solving skills in risk management, therapeutic interventions, and person-centered treatment planning
• Participate in and facilitate interdisciplinary clinical staffing
• Facilitate clinical trainings as requested
• Establish collaborative relationships with Continuum Residential and Housing staff to ensure seamless transitions of clients between programs
• Establish collaborative relationships with community partners, including Criminal Justice, Child Welfare, and area schools
• Work with other agency departments including Finance/Billing, QA, and Administration
• Provide data as requested to Compliance, Billing and Administration
• Fulfil all internal and external reporting requirements and other administrative tasks
• Communicate professionally and effectively both verbally and in writing with internal and external partners
• Provide excellent customer service to clients and prospective clients, families, community partners, and contractors
• Ensure compliance with Oregon Administrative Rules, including ICOD requirements, CARF, agency policies and procedures, including documentation standards and professional best practice standards of care

JOB REQUIREMENTS

Experience and Skills Requirements:

• Philosophical alignment with the agency’s values of person-centered, individualized treatment and care
• Experience in behavioral health services with increasing responsibilities
• Supervisory experience
• Excellent organizational skills
• Exceptional written and interpersonal communication skills
• Ability to work independently
• Excellent collaboration, teamwork, and problem-solving skills

Education/Licensure/Certification requirement:

• QMHP, OR CADC II with qualified Masters’ degree (required)
• LPC or LCSW licensure, or obtainable within 2 years of hire (required)
• Clear background check, including Medicare exclusion list check
• Pass drug screening

References: 3 professional references required to verify experience

Benefits:

• Medical, dental, vision coverage at no cost to employee. Additional coverage may be obtained for self/spouse/dependents at group rates.
• Short-term disability coverage at no cost to employee.
• $10,000 life insurance policy at no cost to employee. Additional coverage may be obtained for self/spouse/dependents at group rates.
• PTO with graduated accrual rate that increases with length of service.
• Nine paid holidays plus two floating holidays and two mental health days.
• 403(b) retirement savings plan with discretionary match after one year of service.

Work environment: This job is primarily sedentary work and located in a standard office environment. Visual acuity is required for review of client charts, spreadsheets, and viewing of computer monitor. Frequent local/area travel to job and group sites is necessary.

Continuum is an equal opportunity employer. Continuum does not discriminate against applicants or employees based on race, color, gender, religion, age, national origin, physical or mental disability, sexual orientation, gender identity, family relationship, marital status, veteran status, military service, employment status, or any other classification protected by local, state, or federal law.  Any person who needs accommodation to participate in the application process should communicate with Human Resources. Any employee who needs accommodation to perform the essential functions of their job should communicate with their supervisor. Continuum will work with an applicant or employee to evaluate whether there is a reasonable accommodation that does not pose an undue hardship on the operations of their department.

Job Type: Full-time

Pay: $79,694.00 - $83,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Signing bonus

Education:

• Master's (Required)

Experience:

• Supervising: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person