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As an IT manager on the Customer Data team within the Customer Relationship Management IT organization, you’ll manage a agile team responsible for the delivery and support of Flagr, a feature switching management system. You’ll deliver technology solutions that improve customer experience through feature switching, A/B testing, AI-enabled capabilities, and other innovative tools. You’ll support the growth and success of a multidisciplinary team of IT professionals, including software developers, testers, analysts, and agile delivery owners. In close partnership with business partners, you’ll coordinate the delivery, support, and continuous improvement of new and existing applications while shaping the future direction of customer data capabilities.

This is a remote position with occasional travel for meetings and/or training.

Must-have qualifications

• Minimum 4 years of work experience managing professionals, technologies, architecture, or project delivery.
• {OR} Bachelor's degree or higher in Information Technology or Business discipline or related field of study (e.g., Computer Science, Business Management) and a minimum of 1 year of work experience managing professionals, technologies, architecture, or project delivery.

Preferred skills

• Strong collaboration skills with the ability to partner effectively with peer managers, business partners, and enterprise partners
• Experience managing technical teams that deliver across multiple products, platforms, or business-aligned application portfolios
• Proven talent development skills, including coaching, mentoring, and building high-performing, inclusive teams
• Experience helping teams leverage AI and LEAN practices to improve the flow of value delivery and operational effectiveness
• Demonstrated ability to lead teams through ambiguity, foster accountability and engagement, and support professional growth across a diverse team

Compensation

• $148,320 - $170,000/year
• Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
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Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

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