• We are seeking a highly motivated Technical Project Manager to lead delivery and operational governance for a large-scale Telecom Ordering Platform. The ideal candidate will be responsible for end-to-end project planning, feature estimation, delivery tracking, order fallout reporting, defect governance, stakeholder management, and risk mitigation across multiple ordering teams.

• This role requires a strong blend of project management, delivery governance, analytical skills, and hands-on expertise with Jira reporting and Agile execution. The candidate will serve as the central coordination point between business stakeholders, product owners, architects, engineering teams, QA teams, and operational support teams to ensure successful delivery and platform stability.
  
  

Key Responsibilities

Project Planning & Delivery Governance:

• Create and maintain detailed project plans, release plans, and delivery roadmaps.

• Facilitate project kickoffs, planning sessions, sprint planning, and delivery reviews.

• Track milestones, dependencies, risks, and critical path activities across multiple workstreams.

• Ensure project deliverables are completed on time and aligned with business objectives.

• Drive execution governance and provide regular status reports to leadership.

• Order Fallout Reporting & Operational Governance

• Prepare and analyze order fallout reports and operational KPIs.

• Identify recurring fallout patterns and coordinate with engineering teams for remediation.

• Provide proactive insights into production trends, platform health, and delivery risks.

• Drive root cause analysis and corrective action tracking.
  
  

Stakeholder Management:

• Act as the primary liaison between business stakeholders and delivery teams.

• Consolidate updates from multiple teams and present executive-level reporting.

• Facilitate issue resolution discussions and drive decisions across cross-functional teams.

• Build and maintain strong relationships with client and internal stakeholders.

• Risk & Mitigation Management

• Maintain RAID (Risks, Assumptions, Issues, Dependencies) logs.

• Identify delivery, operational, and technical risks early.

• Develop mitigation and contingency plans to minimize business impact.

• Escalate critical issues with clear recommendations and recovery plans.

• Defect Management & Quality Governance

• Own defect governance across ordering platform teams.

• Monitor defect trends, backlog health, aging defects, and SLA compliance.

• Coordinate triage meetings and ensure timely defect resolution.

• Drive continuous improvement initiatives to reduce production defects and fallouts.
  
  

Jira Governance & Reporting:

• Maintain project dashboards and reporting using Jira.

• Develop and track delivery metrics, sprint health, velocity, defect trends, and release readiness indicators.

• Ensure proper Jira hygiene, backlog management, and status tracking.

• Provide management reports and actionable insights through Jira dashboards.

The pay range that the employer in good faith reasonably expects to pay for this position is $41.61/hour - $65.01/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.