Company Background

Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems.

Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects.

Position Summary

We are seeking a Deputy Project Manager to join our team and assist in overseeing the planning, execution, and successful delivery of software implementation projects. In this role, you will work closely with cross-functional teams, including the Senior Project Manager, product managers, business analysts, software developers, and quality assurance professionals, to ensure projects are completed on time, within budget, and to the highest quality standards.

Responsibilities

• Assist in planning, developing, implementing, and managing project teams through task definition and work requirement identification and assignment.
• Support the development of detailed project plans to monitor and track progress, ensuring adherence to timeline, budget, and quality standards.
• Assist in managing changes to project scope, schedule, and costs using appropriate verification techniques.
• Build and maintain collaborative working relationships with team members and stakeholders.
• Assist in implementing and verifying compliance with change management procedures, expediting client approved Change Orders in response to changes to baseline schedules and budgets.
• Register proposed changes, accurately costing and scheduling changes, and updating current schedules and budgets for approved changes.
• Support planning and/or implementation of projects, participating in design and/or testing phases as needed.
• Facilitate the definition of project missions, goals, tasks, and resource requirements; assist in resolving conflicts within and between projects or functional areas; develop methods to monitor project progress; and provide corrective supervision if necessary.
• Assist in assembling the project staff, supporting their technical or functional development, performance, and/or termination during the project.
• Monitor, track, and report on progress of project resources.
• Assist in managing project budget and resource allocation.
• Assign tasks and identify issues for resolution to ensure optimal team effectiveness.
• Facilitate the definition of service levels and customer requirements, interacting regularly with clients to determine their needs and develop plans for improving delivery.
• Follow a defined, agreed-upon project management methodology.
• Support in presenting oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Assist in performing risk management to minimize project risks and maintain risk registers for all projects.

Educational/Training and Certification Requirements

• Bachelor’s degree in computer science, engineering, or another related field (Required).
• Two (2) years of project management experience
• PMP Preferred
• Excellent written and verbal communication and time management skills.

Knowledge, Skills and Experience

• Demonstrable experience in Justice, Public Safety or Public Sector.
• Proven ability to work collaboratively in a cross-functional team environment.
• Must be able to work in the Eastern time zone.
• Thorough understanding of project management stages, techniques and tools: some text
  • Initiation
  • Discovery: definition/scope/requirements
  • Execute & Control: Configuration / Development, Scope Management, Workplans, Resources, Deliverables
  • Validation: QA, UAT, Training, Transition planning, etc.
  • Deployment: Go-Live
  • Support: Hypercare and ongoing support/maintenance

• Experience in establishing and maintaining strong client and stakeholder relationships; provides realistic expectations; establishes specific customer satisfaction standards and actively monitors client satisfaction.
• Outstanding grasp of information technology concepts and processes.
• In-depth understanding of prevailing project management methods.
• Excellent client-facing and internal communication skills.
• Excellent time management skills
• Familiarity with tools and metrics needed to evaluate project performance. Ideally proficient in Azure DevOps
• Solid organizational skills
• Refined attention to detail
• Strong proficiency in Microsoft Office
• Proven ability to manage deadlines and budgetary limitations.
• Ability to work calmly under pressure, multitask and prioritize

Job Types: Full-time, Exempt

Salary: $110,000-$120,000 per year

Benefits:

• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid time off
• Professional development assistance
• Vision insurance
• Work from home

Location: Eastern Time Zone Preferred-Remote