Facility: University Hospital – 1 Hospital Drive, Columbia, MO
Compensation:

• Base Pay Range: $90,251 to $147,284 per year, based on experience

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

• Supports and manages the development and execution of performance improvement strategies across targeted areas in alignment with quality priorities, including Programs of Distinction, national scorecards, payer programs, Center for Medicare & Medicaid Services initiatives, Vizient performance, and externally reported measures; monitors and interprets program methodologies and scoring requirements.
• Identifies performance opportunities, risks, documentation gaps, alignment issues, and operational barriers; translates data and benchmarks into actionable strategies, implementation plans, and stakeholder-specific recommendations.
• Designs, coordinates, and implements improvement initiatives, including patient experience programs, in partnership with key leaders and stakeholders across the organization.
• Evaluates and optimizes the use of clinical registries and coordinates organizational response to clinical database insights, including participation strategy, service line engagement, and follow-up on performance opportunities.
• Works in closely with VDOA to define analytic needs, validate data interpretation, and monitor outcomes.
• Tracks progress against improvement plans, escalates barriers, and prepares leadership updates, executive summaries, and performance narratives.
• May complete unit/department-specific duties as outlined in department documents.

.REQUIRED QUALIFICATIONS

• Bachelor’s degree in health administration, nursing, public health, quality improvement, health informatics, business administration, or a related area of study, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities can be obtained.
• Five (5) years of experience in healthcare quality, performance improvement, clinical operations, value-based programs, patient experience, registry management, or healthcare program management.

• Master’s degree in health administration, nursing, public health, quality improvement, health informatics, business administration, or a related area.
• Experience with hospital quality programs, national rankings, payer quality programs, value-based care, patient experience, or clinical quality registries.
• Experience with U.S. News & World Report methodology, Vizient, CMS quality programs, patient experience programs, or payer incentive programs.
• Experience developing improvement plans, executive briefings, scorecard narratives, and program performance updates.
• Additional license/certification requirements as determined by the hiring department.

The University of Missouri is an Equal Opportunity Employer.