The Senior Release Engineer maintains continuous awareness of all active release cycles and responds proactively to emerging issues throughout the workday.

• Monitor Microsoft Teams release channels (MR group chat, Release-Doc team chat, Release-UI team chat) and email throughout the workday; provide timely responses to engineering, QA, and stakeholder requests.
• Respond to messages in the MR group chat that require a response from the release team without delay; address time-sensitive communications immediately and do not allow messages to go unacknowledged during active release windows.
• Review Jira ticket statuses multiple times daily as a Code Freeze checkpoint; proactively engage developers and scrum teams when tickets are at risk of missing Code Freeze.
• Monitor GitHub Actions commit jobs and Jenkins commit jobs for all required products; coordinate resolution of build failures in the relevant Teams channels.
• Monitor regression job status throughout the day; review failure logs and engage the appropriate engineering or QA contacts to drive timely dispositions.
• Use the distro sync tool to confirm artifact alignment as release day approaches; resolve sync issues before the time constraint window closes.
• Serve as an active participant in MR stand-ups and Release Readiness calls.
• Maintain and update the CCB Confluence compatibility page to reflect the latest active release landscape; keep it in sync with Jira data.
• Notify the Customer Success Management (CSM) team of any changes affecting customer-specific tickets, branch information, Custom Code Certification scope, or compatibility questions.

Release Backup Coverage and Knowledge Transfer

The Senior Release Engineer is responsible for ensuring continuity of release execution during planned and unplanned absences. The role is expected to maintain documented, transferable process knowledge and to cross-train the Release Coordinator to perform distribution steps when needed.

• Document all release mechanics steps and maintain them in Confluence as the authoritative How-To reference for all products (Payor, Connector Classic, CPrime, Enrollment, Provider Directory).
• Cross-train the Release Coordinator on release distribution execution to ensure backup coverage is available during absences.

• Provide timely handoff information when PTO or leave is planned, including active release status, open regression dispositions, and any in-flight distro sync issues.
• Required Qualifications

Experience

• 5+ years of release engineering, build and release, or DevOps experience in a software product environment.
• Demonstrated experience executing release processes across multi-component, interdependent product suites.
• Hands-on experience with Jenkins (or equivalent CI/CD tooling) for job execution and monitoring.
• Experience with branch management in Git or GitHub, including branch preparation and version management workflows.
• Experience coordinating release activities across multiple time zones, including geographically distributed engineering teams.

Technical Skills

• Proficiency with Jira for ticket management, version release administration, and workflow tracking.
• Ability to read and interpret build logs, Maven POM files, and Nexus artifact repositories to diagnose release issues.
• Familiarity with Maven-based Java build systems and Nexus artifact repository structure.
• Working knowledge of GitHub Actions workflows and Jenkins pipeline job configuration.

Soft Skills and Work Style

• Strong attention to detail and the ability to manage multiple concurrent release tracks without errors.
• Proactive, systematic communication style – able to surface issues early and drive cross-functional coordination.
• Comfortable operating with significant independence; escalates appropriately while resolving most issues autonomously.
• Strong written communication skills for release email composition and stakeholder-facing documentation.

• Highly organized with the ability to manage competing priorities and time-sensitive release windows simultaneously.
• Demonstrated ability to train and cross-train colleagues on complex technical processes.

• Preferred Qualifications

  • Experience with HealthRules® Payer, Connector, Enrollment, or Provider Directory product architecture.
  • Familiarity with HealthEdge's CCB process and release governance framework.
  • Experience working within an Agile / Scrum engineering organization.
  • Knowledge of source code escrow processes and artifact management requirements.
  • Experience with eazyBI, JQL reporting, or Jira dashboard configuration for release metrics.
  • Familiarity with DMAIC or similar process improvement frameworks (Six Sigma, Lean).

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work across multiple time zones in a hybrid or remote work environment.
• Long periods of time sitting and/or standing in front of a computer using video technology.
• May require travel dependent on company needs.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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**The annual US base salary range for this position is $108,000 to $115,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.