Remote/Video Teller

Location: Baton Rouge, LA, 70806

Job Summary

We are seeking a detail-oriented and customer-focused Remote/Video Teller to join our team in Baton Rouge, LA. The ideal candidate will provide exceptional banking services through video and remote teller technology, ensuring a seamless and secure customer experience.

Key Responsibilities

• Assist customers with their banking transactions via video teller technology.
• Process deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Verify customer identification and ensure compliance with banking regulations.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Maintain confidentiality and security of customer information at all times.
• Collaborate with branch staff and management to support overall branch operations.

Required Skills

• Experience as a Remote Teller or in a similar remote banking role.
• Strong communication skills with the ability to engage customers effectively via video.
• Proficient with remote teller technology and banking software.
• Attention to detail and accuracy in handling financial transactions.
• Ability to work independently in a remote environment.
• Knowledge of banking regulations and compliance standards.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous teller or customer service experience in a financial institution is a plus.
• Reliable internet connection and a suitable home workspace for remote work.

How to Apply

If you are passionate about delivering outstanding customer service and have the skills to excel as a Remote/Video Teller, please submit your application for consideration.