Are you passionate about building meaningful connections, inspiring volunteers, and advancing a mission that changes lives? The Lions Eye Bank of Wisconsin is seeking a dynamic and relationship-focused Volunteer and Fundraising Coordinator to help grow our network of advocates, volunteers, donors, and community partners. In this highly collaborative role, you will lead volunteer recruitment, engagement, training, and recognition efforts while supporting fundraising initiatives and community outreach programs that help restore sight through the gift of donation.

This is an exciting opportunity for a motivated professional who enjoys working with diverse audiences, coordinating impactful events, and creating memorable experiences for volunteers and donors alike. If you thrive on building relationships, telling meaningful stories, and making a tangible difference in the lives of others, we invite you to join our team and help advance a mission that transforms lives throughout Wisconsin.

Position Objective:

The Volunteer and Fundraising Coordinator plays a pivotal role at the Lions Eye Bank of Wisconsin, serving as a strategic bridge between talent stewardship and organizational advancement. Reporting to the Chief Development Officer, this position will champion the complete volunteer lifecycle by leading the recruitment, comprehensive orientation, training, and strategic placement of a diverse volunteer workforce to ensure a deeply rewarding advocate experience. Concurrently, you will partner with the development team to drive fundraising growth, cultivate community relationships, and secure the vital resources needed to advance our mission of restoring sight.

Essential Duties of the Position:

1. Volunteer Recruitment & Program Coordination (50%)

· Build a robust network of volunteers, intentionally sourcing from corneal transplant recipients, donor families, Lions Clubs, and other stakeholder groups.

· Build volunteer leaders, drive volunteer committees and work collaboratively through internal and external partners to achieve organizational goals.

· Conduct interviews, assess skills, and lead comprehensive volunteer orientation programs tailored to organizational needs.

· Train volunteers on healthcare privacy laws (HIPAA) and the specific mission, regulatory standards, and messaging guidelines of the Eye Bank Association of America (EBAA).

· Match volunteer skills and personal stories with outreach events, administrative support needs, and community education workshops.

· Develop and execute a year-round volunteer recognition strategy, including annual appreciation events.

2. Fund Development & Event Coordination (35%)

· Coordinate logistics, registration, and on-site volunteer support for signature eye bank events, such as Lions Club conventions, community health fairs, and donor remembrance ceremonies.

· Maintain high-quality volunteer and donor profiles utilizing CRM software (e.g., Raiser's Edge or Salesforce) to track service hours and giving history.

· Identify highly engaged volunteers who may be prospects for individual, major, or monthly giving, and assist the Chief Development Officer in managing and cultivating those relationships.

· Oversee timely data entry of event registrations and donations, and generate meaningful, customized thank-you correspondence.

3. Community Outreach & Public Relations (15%)

· Represent the eye bank at local health fairs, donation partner flag raising events, and civic organizations to raise awareness about LEBW and its mission.

· Collaborate with the communications team to write volunteer spotlight features for monthly newsletters, annual impact reports, and social media platforms.

· Respectfully support and coordinate anonymous correspondence programs between corneal transplant recipients and donor families.

· Other duties as assigned.

Knowledge, Skills & Abilities Necessary to Perform Essential Functions:

• High empathy, situational awareness, and maturity to interact thoughtfully with grieving donor families and enthusiastic medical professionals.
• Confident in delivering presentations to both large public groups and professional partners.
• Exceptional project management capacity to handle multiple community events, spreadsheets, and volunteer schedules simultaneously.
• Proven ability to coach, mentor, and successfully delegate tasks to volunteers to maximize engagement and program impact.
• Manage allocated funds for programs, resources and other materials effectively and within budget.

Minimum Education and Experience Requirements:

• Bachelor's degree in Nonprofit Management, Communications, Human Resources, Public Health, or a related field.
• Minimum of 2–3 years of direct experience coordinating volunteers or supporting fundraising development in a nonprofit setting.
• Previous experience working with service organizations.
• Skilled in working and ensuring inclusiveness of multi-generational, differently abled and diverse volunteer pool.
• High proficiency in volunteer management software or donor CRM tracking tools, Office 365 Suite.

Physical/Environmental Demands of the Position:

• Flexibility to work occasional evenings and weekends to manage off-site community or fundraising events. This position requires up to 35% statewide travel.
• Valid driver’s license and access to a reliable vehicle for travel to outreach events.
• Ability to stand for prolonged periods at health fairs and lift up to 30 lbs. of event materials or equipment.

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• Willing to travel statewide up to 35% of the time.
• Understands this position is full-time, in-office at our headquarters in Madison, WI.

Work Location: In person