University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Program Coordinator for the Analytics Minor for the Penn Program on Opinion Research and Election Studies

Job Profile Title

Coordinator, Program

Job Description Summary

The Program Coordinator for the Analytics Minor for the Penn Program on Opinion Research and Election Studies supports data collection, reporting, analysis, and visualization activities that inform academic, administrative, operational, and strategic decision-making within a higher education environment. This position works with faculty, staff, academic departments, and administrative units to gather and interpret data related to enrollment, student success, program outcomes, budgeting, staffing, and institutional effectiveness. Successful performance in this role requires specialized knowledge and applied skills in data science and analytics that are typically developed through a combination of formal coursework, project-based learning, undergraduate research, internships, and other experiential learning opportunities.

Job Description

Responsibilities

Student Advising and Engagement:

• Advise students who are declared in or interested in the Data Science and Analytics minor, ensuring they understand registration deadlines, minor requirements, course sequencing, and program expectations throughout the process.

• Meet individually with students on a regular basis to review academic progress, support planning, and provide guidance related to the minor and related career pathways.

• Hold career advising appointments with students and help connect their academic interests, data skills, and program participation to future educational and professional opportunities.

• Promote minor elective classes to staff and faculty and serve as a primary liaison among students, faculty, staff, and the College advising office.

• Administer student progress tracking processes, including internal audits, student worksheets, advising records, and other program-related documentation.

Curriculum Development and Resource Coordination:

• Coordinate with the College on minor requirements and become proficient with relevant advising and student information systems, including Advising@Penn and other proprietary university platforms.

• Work with the PORES Data Science Director and Assistant Director to streamline course offerings, tutoring access, and Help(R)s student support resources.

• Communicate with faculty and staff to ensure core competency and elective courses are offered on a consistent basis so students can fulfill minor requirements in a timely manner

Research and Data Analysis:

• Collect, clean, validate, and analyze data for original research and program evaluation, working closely with faculty, staff, and undergraduate student fellows in the PORES program on research projects aligned with program goals.

• Design survey instruments and, when appropriate, develop and implement experimental approaches to support research, assessment, and decision-making.

• Analyze datasets using tools such as R, Excel, Power BI, Tableau, or similar platforms, and synthesize findings into written reports, presentations, dashboards, and data summaries.

• Maintain data accuracy, consistency, and integrity through routine audits, documentation, quality checks, and clear reporting procedures.

Events and Communications:

• Plan and coordinate public events, including identifying event formats, securing speakers, managing logistics, and supporting internal and external program activities.

• Serve as the primary point of contact for the minor’s participation in College and University-wide events, including New Student Orientation, majors and minors fairs, and other student engagement opportunities.

• Develop and implement communication strategies for the minor, including website updates, formal announcements, newsletters, and other communications for current and prospective students.

Program Monitoring and Continuous Improvement:

• Continuously monitor declared minors across schools and other program metrics to evaluate outreach, student engagement, course demand, and overall program effectiveness.

• Identify areas for improvement, recommend practical changes, and help implement updates that strengthen program operations, student support, and strategic outcomes.

• Protect confidential and sensitive student and institutional information in accordance with university policies, FERPA, data governance standards, and applicable privacy requirements.

Required Qualifications

• Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required.

• Working knowledge of data analysis concepts, basic statistics, and data quality practices.

• Proficiency with Microsoft Excel, including formulas, pivot tables, sorting, filtering, and basic data visualization.

• Ability to organize and interpret quantitative and qualitative information with accuracy and attention to detail.

• Strong written and verbal communication skills, including the ability to explain data findings to non-technical audiences.

• Ability to manage multiple tasks, meet deadlines, and work both independently and collaboratively.

• Commitment to confidentiality, ethical data use, and responsible stewardship of institutional information.

Preferred Qualifications

• Experience with SQL, Python, R, SAS, or another data analysis or programming tool through coursework, internship, project work, or employment.

• Familiarity with Power BI, Tableau, Microsoft Access, Qualtrics, or similar reporting and visualization platforms.

• Experience working with higher education, nonprofit, government, research, or administrative data.

• Knowledge of student information systems, learning management systems, human resources systems, financial systems, or other enterprise data systems.

• Understanding of institutional research, assessment, accreditation, enrollment management, student success, or academic program reporting.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Arts and Sciences

Pay Range

$24.21 - $31.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay