Row House Fitness in Campbell is seeking an experienced General Manager to oversee all studio functions from sales to instructors. They will lead all sales efforts, drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.

Row House is a boutique indoor rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, and strength workout in less than one hour. It distinguishes itself from other group fitness concepts by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.

Row House Campbell is a local woman-owned business that offers a fun and supportive team environment with on-the-job training that will help you in your future career path. Row House is part of a national fitness franchise.

REQUIREMENTS:

· 3+ years of fitness sales experience required.

· Confident in generating personal sales, as well as training and managing Sales Associates.

· Ability to manage and drive four primary revenue streams: memberships, small group training, private training/events, and retail.

· Customer service focused, interacting directly with members and prospective members.

· Excellent communication and strong interpersonal skills in person, on the telephone and via email.

· Proficiency with computers and Studio software; ClubReady experience a plus.

· Highly organized, proficient in data management, ability to prioritize and meet deadlines.

· Ability to excel in a fast changing, diverse environment.

· An affinity and passion for fitness.

· Ability to work independently and collaborate with studio owner.

· Professional, punctual, reliable and neat.

· Strong attention to detail and accuracy.

· College degree preferred.

RESPONSIBILITIES:

· Membership sales.

· Manage sales staff, providing ongoing support, leadership, and coaching to the sales team, setting clear goals and fostering a culture of accountability.

· Implement sales process to schedule prospects and oversee onboarding and the studio experience.

· Lead generation including event sponsorships, grassroots marketing and pop-ups, networking and partnership development.

· Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them committed and motivated to achieve their fitness goals.

· Execute and promote seasonal events (Resolve to Row, Regatta, Learn to Row) in studio and on social media to drive member engagement, retention, and studio utilization.

· Manage sales staff and coaching schedule.

· Manage marketing campaigns to drive leads and member engagement for the studio.

· Assist in management of social media channels (Instagram, Facebook).

· Run sales and revenue reports, analyzing studio performance metrics.

· Independently make decisions related to high level customer service.

· Maintain cleanliness and organization of the fitness studio.

· Enforce Row House policies and procedures.

COMPENSATION & BENEFITS:

· Competitive hourly rate plus commission on sales

· Opportunity for bonus, based on performance

· 401K

· Paid Time Off

· Complimentary fitness membership while employed

· Employee retail discount

Job Types: Full-time, Part-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Sales: 2 years (Required)

Ability to Relocate:

• Campbell, CA 95008: Relocate before starting work (Required)

Work Location: In person