At Sames, the Secret to our success is our talented employees!
Sames invites you into a company of professional development, with colleagues who are proud to contribute to successful results.
We share values of operational excellence, initiative, and innovation. We pride ourselves on having an inclusive and positive work environment, and are driven by the desire to better serve our customers.
At Sames, we value creativity, dedication, and unity.
If you are passionate about making a difference, we welcome you to our team!
Job Purpose
Provide equipment/systems installation services along with technical assistance to Sames’s customer/distribution network on-site or remotely. Work with internal customers: assist within the repair department undertaking daily duties, when not assigned to a specific job, assist with miscellaneous projects as needed.
Duties & Responsibilities
- Provide Technical support for internal and external customers, in-house and in the field
- Provide equipment system installations, commissioning, along with troubleshooting activities, at customer facilities
- Validation and production support, of installed equipment / systems
- Prepare daily site / field service reports, throughout project phases
- Assist with training schools and provide training on Sames equipment and processes, at customer facilities and in house
- Repair customer equipment, following repair department procedures
- Assist with answering technical calls from the support phone line
Required Knowledge, Skills, and Abilities
- Minimum High School Degree
- Hands-on experience and understanding with mechanical, pneumatic, and electrical equipment, measurement tools, schematics, layouts, and techniques to ensure conformance to specifications & design
- Ability to work assigned shifts / days / nights / weekends / holidays / overtime when required
- Possession of a valid driver’s license, passport eligibility along with traveling internationally
- Interact with customers and contract workers
- Ability to read and write in English
- Microsoft Office: Word, Outlook, Excel - proficient
- Requires travel to domestic and international sites up to 50%, often on short notice
Other Desired Skills, Experience, Traits:
- Technical degree or bachelor's degree and/or certificate preferred
- 3+ years of finishing, sealant, and adhesive application experience preferred
- 3+ years of field service and automotive industry experience preferred
- Capable to read and understand blueprint drawings
- Ability to handle diverse assignments concurrently in a demanding environment
- Work well independently or within a team structure
- Sense of urgency with a mission to serve
- Outstanding organizational skills
- Ability to multitask in a demanding environment
Working Environment and Physical Requirements
- Ability to lift and move 50 lbs., walk long distances through customer sites and be on your feet for extended periods
- May work in hot or cold automotive plants or labs and/or general industrial labs
- Exposure to hazardous materials; may require use of personal protective equipment
- Ability to travel by various methods: flying, driving, trains, etc.
Direct Reports
None
SAFETY / HSE (required authorizations + broader needs)
- Know how to identify and react in dangerous situations
- Know how to analyze priority environmental and safety aspects and implement relevant actions
Sames North America is an equal opportunity employer. It is the policy of Sames to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, citizenship status, ancestry, sex, sexual orientation, gender identity, marital status, height, weight, arrest record, pregnancy, age, physical or mental disability, genetic information, or military or veteran status.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Experience:
- onsite installation & field service: 3 years (Preferred)
- finishing/application: 3 years (Preferred)
Willingness to travel:
Work Location: In person