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Overview:
The Information Technology Support and Audio Visual & Event Manager is responsible for coordinating, executing, and maintaining all IT needs as directed by Corporate Director: IT, combined with the same for all event-related Audio-Visual technology needs for Kahler Hospitality Group’s full-service properties. This role ensures seamless technical execution for meetings and events, enhances revenue opportunities, and protects guest experience standards.
Responsibilities:
Serve as primary point of contact for all in-house AV needs
Review BEOs and confirm equipment requirements
Test and stage equipment prior to events
Troubleshoot technical issues in real time
Coordinate third-party AV providers when necessary
Maintain AV inventory and preventive maintenance logs
Support sales team in upselling event technology
Develop standardized AV pricing and packages
Train banquet and operations staff on basic AV handling
Ensure compliance with brand standards (where applicable)
Qualifications:
2–5 years event, hospitality, or AV experience
Strong working knowledge of projectors, audio systems, screens, and basic networking
Excellent guest-facing communication skills
Ability to remain calm under pressure
Flexible schedule (evenings/weekends required)
Basic understanding of HDMI, wireless presentation systems, microphones, and sound boards