Job Overview

We are seeking an energetic and detail-oriented Front Desk and Administrative Assistant to join our dynamic team. This vital role combines front desk responsibilities with comprehensive administrative support, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be proactive, highly organized, and possess excellent communication skills, both in person and over the phone. You will serve as the first point of contact for visitors and clients, manage office tasks efficiently, and support various administrative functions to keep our workplace running seamlessly. This paid position offers an exciting opportunity to develop your office management skills in a fast-paced environment.

Duties

• Greet visitors warmly, assist with check-in procedures, and direct them appropriately
• Answer multi-line phone systems promptly, professionally, and courteously
• Manage front desk operations including handling incoming calls, emails, and inquiries
• Maintain organized filing systems and manage data entry tasks with accuracy
• Support bookkeeping activities for invoicing, expense tracking, and financial record keeping
• Coordinate calendar management and schedule appointments for staff and clients
• Assist with office management tasks such as ordering supplies, maintaining office equipment, and organizing files
• Handle confidential information with discretion and professionalism
• Provide excellent customer service by addressing client needs promptly and effectively
• Proofread documents, prepare correspondence, and ensure all communications are clear and error-free
• Help HR with new hires
• Help keep facility clean
• Some other assigned work

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Familiarity with bookkeeping software is preferred
• Experience managing multi-line phone systems and practicing professional phone etiquette
• Bilingual (English and Chinese) abilities are a plus to effectively communicate with diverse clients and team members
• Strong data entry skills combined with attention to detail and accuracy
• Excellent time management skills to prioritize tasks efficiently in a busy environment
• Proven ability to handle confidential information responsibly while maintaining professionalism
• Personal assistant or office management experience is advantageous but not required
• Muti-task ability

Join us to be part of a vibrant team dedicated to excellence in service and operational efficiency. We value proactive individuals who thrive on organization, communication, and delivering outstanding support every day!

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Retirement plan

Work Location: In person