Howell Packaging is searching for a Customer Service Representative to become an integral member of our team. This candidate will coordinate projects with Sales, Production Planning, and various manufacturing departments with the goal of providing exceptional customer service to Howell’s customers. Daily responsibilities include processing orders, preparing correspondences, account management, and fulfilling customer requirements to ensure customer satisfaction. The right candidate must have excellent verbal and written communication skills, a high level of self-organization, an ability to multi-task, and the desire to contribute to continuous improvement in a fast-paced manufacturing company. Experience with Microsoft Outlook, Word, and Excel is a must. Must have a high school diploma, and an associate degree is a plus.

F. M. Howell & Company, founded in 1883, is a premier employer and manufacturer of folding cartons, thermoformed plastics and rigid paperboard boxes, and provider of contract packaging. Operating in four state-of-the-art facilities in Elmira, NY, we serve a diversified customer base spanning from regional to international in scope. F. M. Howell & Company offers great compensation and benefit plans, which include: health insurance, 401(k), paid time off, and paid training. Offers for full-time employment will be contingent upon successful completion of a pre-employment physical and a drug test.