Company Description

MSS, Inc., based in Nashville, Tennessee, designs and manufactures advanced sensor-based optical sorting equipment for the recycling and waste management industry. Since 1974, MSS has served a variety of applications, including single and dual-stream MRFs, plastic recycling, construction and demolition recycling, metal recycling, and electronic scrap processing. As a division of the CPG Group, MSS is part of a team dedicated to delivering high-quality recycling equipment and turnkey systems to empower customers as industry leaders.

Role Description

This is a full-time, on-site role located in Nashville, TN, for a Field Service Technitian I. As a Field Service Technician I, the responsibilities include after sale service support including set-up modifications, onsite and remote troubleshooting, diagnostics and problem solving. Additional role responsibilities include installation supervision,start-up / commissioning, operational, maintenance and safety training.

This position is responsible for adjusting the machine's software during an installation to maximize machine performance and sorting of materials. The Field Service Technician I will assist, encourage and help train new technicians in the office and while working remote at customer facilities.

Responsibilities:

• Install, commission, and maintain sensor-based sorting equipment.
• Route and terminate pneumatic and electrical lines, and adjust mechanical components.
• Adjust machine software to optimize performance and sorting efficiency.
• Conduct on-site and remote troubleshooting, diagnostics, and repairs.
• Provide operational, maintenance, software, and safety training to customers.
• Perform pre-shipment testing and quality control checks.
• Produce detailed service reports, PM trip reports, and other documentation.
• Assist with sales demonstrations and training new technicians.
• Support production team as needed.
• Travel to customer sites in North America and internationally (30–40% of the time).

Required Qualifications:

• 2+ years of hands-on experience in similar duties.
• Strong mechanical and electrical aptitude.
• Ability to read mechanical and electrical schematics.
• Proficient with hand tools, power tools, meters, and gauges.
• Self-motivated with strong problem-solving skills.
• Adaptable to flexible schedules, overtime, and on-call duties.
• Excellent communication skills.

Preferred Qualifications:

• Associate’s degree in maintenance, production, or related field.
• Industrial maintenance experience.
• Knowledge of PLCs, control wiring, motors, and VFD circuits.
• ERP experience.
• Bilingual (English-Spanish)

Licenses/Certifications:

• Valid driver’s license with a clean record.
• Ability to obtain a passport.

Work Conditions:

• Indoor and outdoor work environment.
• Ability to lift up to 70 lbs. occasionally and work in tight spaces.
• Flexible hours with occasional weekends and overtime.
• Company provides all necessary tools and test equipment.

Travel:

• Travel required to job sites via airplane and vehicle, including multi-week assignments.
• Estimated travel: 30–40% within North America; some international travel may be required.

MSS, Inc.

300 Oceanside Dr, Nashville, TN 37204

651-578-12669 | mssoptical.com

Pay: $29.00 - $35.00 per hour

Work Location: In person