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THE OVERALL PURPOSE OF POSITION:
The purpose of this position is to provide Siebel Developer support to the IT department.
SCOPE OF WORK
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Providing daily production support for Siebel.
Providing code development and configuration expertise for Siebel.
Administering, maintaining, and serving as the lead technical expert for the entire Siebel System.
Providing technical assistance by responding to inquiries about errors, issues, or questions.
Conducting unit testing and coordinating user testing to find errors and confirm application meets specifications
Analyzing code to find causes of errors and revising programs.
Standing up Lower Environments
Extracting Siebel Data Dictionary
Mentoring other team members with less Siebel experience.
Routinely monitoring application and server performance in Siebel environment.
Maintaining a reasonable amount of documentation for all Siebel enhancements and fixes.
Coordinating with departments and users in the support of Siebel applications.
Other duties, as assigned.
QUALIFICATION AND EXPERIENCE:
Have gained 7 or more years of experience completing similar duties as outlined above.
Possess a bachelor's degree from an accredited college and/or university (Computer Science, Information Technology, and Software Engineering).
Must have thorough knowledge and understanding of functional and technical out-of-the box features of Siebel Release 7.5 CRM.
Must have advanced proficiency using Siebel Tools, including repository management and migration.
Strong configuration skills: Applets, Views, Business Components, Joins, Links, Data Mapping, etc.
Must have eScripting/SiebelVB experience, especially for data validation or business process validation that cannot be done through configuration.
Experience using Siebel EAI, EIM and Integration Objects.
Familiar with Siebel best practices regarding configuration and scripting.
At least 4 years of Siebel implementation experience (7.5 or higher) with participation in each phase of at least 1 full Siebel lifecycle implementations.
Experience integrating web services in Siebel with other applications and vice versa.
Actuate report development for Siebel.
Experience with Siebel State Model and Siebel Audit Trail.
Strong technical foundation including structured programming (C++, Java, C#, etc.), understanding of relational database concepts and structures, knowledge of T-SQL scripting, structured system analysis and design methods, etc.
Acting as an analytical thinker who solves problems and develops continually more effective solutions to them.
Can make informed decisions quickly and leverage your communication abilities to implement them.
The following skills are desired:
You have previously leveraged agile software development, such as SCRUM and XP.
You can use your past experience of business workflow automation with SharePoint or other BPM products, as well as PL/SQL, J2EE, SOAP, and ASP.NET to create innovative solutions.
You have previous usage of agile SDLC (Scrum preferred), high availability architectures, PL/SQL, scripting languages and Oracle Access Manager (OAM).
EDUCATION
Bachelor's degree from an accredited college and/or university (Computer Science, Information Technology, and Software Engineering)
LENGTH OF EXPERIENCE
The minimum amount of total “on-the-job” experience required is seven (7) years, for the position. This means experience in a related area or time spent performing similar work that provides the background for the current position.