2 SENIOR / INTERMEDIATE ANALYSTS (TEAM LEADS)

REQUIREMENTS:

• Education/Experience: Must have a bachelor’s degree in business or related field
  • AND at least five (5) years of experience in reviewing and processing FOIA requests or supporting Privacy compliance;
• OR eight (8) years general experience (in a professional office setting)
  • AND two (2) years of experience in reviewing and processing FOIA requests or supporting Privacy compliance.

RESPONSIBILITIES:

• The Senior/Intermediate Analysts (Team Leads) assigned to this contract are considered Key personnel and will act as the On-Site Supervisors while still performing the regular work duties of the position.
• The On-Site Supervisors shall be responsible for all Contractor work performed under this contract.
• The On-Site Supervisors shall be a point of contact for the Contracting Officer and the COR for day-to-day work. The On-Site Supervisors shall normally be on site and be senior level employees provided by the Contractor for this work effort.
• The On-Site Supervisors shall be available by phone or e-mail to the COR Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within two hours of notification.
• The On-Site Supervisors shall direct employee participation in the development, maintenance, and administration of the application and onboarding process.
• The On-Site Supervisors will work with the COR on completing administration tasks required to on-board contractor employees.
• The On-Site Supervisors shall manage workloads, including ensuring tasks are assigned and completed in a timely fashion.

Intermediate Analysts must be able to complete the following:

• Accept, review, and analyze incoming FOIA and Privacy Act requests to understand the scope of the information sought. Log and meticulously track the progress of each request using a case management system. Determine if a request requires expedited processing based on established criteria, such as a "compelling need."
• Process FOIA packages.
• Review FOIA Appeals.
• Conduct thorough searches for records responsive to a request by accessing various programs, databases, and contacting different agency divisions. Independently review retrieved records, including documents, emails, and multimedia files, to determine what information can and should be released. Identify and apply the nine FOIA exemptions to withhold information that is legally protected, such as national security details, internal personnel rules, trade secrets, and personal privacy information.
• Use specialized software to redact (black out) exempt information from paper and electronic records, including audio and video files. Ensure that all non-exempt, "reasonably segregable" portions of a record are prepared for release to the requester. Verify that released materials do not contain information that could lead to an unwarranted invasion of personal privacy.
• Draft official correspondence to requesters, including acknowledgment letters, fee estimates, and final determination letters explaining any withheld information. Communicate with requesters, attorneys, and internal stakeholders to clarify requests and negotiate the scope of disclosable records. Maintain up-to-date knowledge of FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance.
• Review and analyze Privacy Threshold Analyses, (PTA) Privacy Impact Assessments (PIA), Privacy Act Statements, System of Records Notices (SORN), and information sharing agreements.
• Assist with tracking metrics within the privacy compliance artifact tracking system or other Coast Guard tracking systems to improve performance and effectiveness of privacy compliance program.
• Collaborate with team to update and maintain Standard Operating Procedures (SOP), including a Compliance Handbook to provide general time metrics in each step in the compliance documentation process.