Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.

The Discovery & Experience Unit is responsible for all initiatives related to the push/pull discovery efforts, and for how employees engage, manage, and use their benefits on AtoZ. On the discovery "pull" front, this team owns the integration with AtoZ and MyHR search, including deep & long-tail search, and future explorations with LLMs. On the discovery "push" front, it's responsible for Comms & Notification, Recommendations, and Trusted Advisor. The Experience on AtoZ includes initiatives on the expansion of the Benefit Experience Framework to support 50+ countries (and hundreds of benefit programs) in multiple languages, integration with MyHR (FAB), content & localization, the Employee Discount Service, and the workplace tiles and services (Family, Deals, Extras, Commuter, Pet, Meal Voucher, Career Choice, Facilities, Travel, GiveHUB, etc.). Finally, this team is also responsible for the Currency-based Benefit Store and how people view their statements & transactions, pricing, total rewards statements, etc.

As an SDE II on the team you will take ownership over the software design, documentation, development, engineering approach, delivery and support of new Benefits platform built natively in AWS. You will actively participate in the design, technology selection, and build of the platform. A successful SDE II will have a broad array of experiences, exceptional design skills, an excellent ability to solve problems, good communication skills and a desire to be a key technical contributor. The software you will be responsible for will require a breadth of technical development knowledge (i.e. distributed real-time systems, big data, orchestration software). Daily work will involve interacting with engineers, product stakeholders and managers, working on creative algorithms and building large-scale systems.

Key job responsibilities

• Design and implement enterprise-scale software solutions that ensure optimal performance and reliability
• Drive technical architecture decisions and system design, focusing on scalability, reliability, and performance of distributed services
• Lead end-to-end delivery of technical solutions, including design, implementation, and verification using standard software engineering methodologies
• Collaborate with cross-functional teams to understand requirements, conduct design reviews, and ensure successful delivery of solutions
• Develop and maintain robust frameworks, implementing security controls and compliant access patterns
• Mentor junior engineers and contribute to improving team practices and standards

A day in the life
Your typical day involves architecting and building robust solutions that power critical business initiatives. You'll participate in technical design discussions, write and review code, and optimize existing solutions for performance and reliability. You'll dive deep into production issues, implement solutions that enhance system stability, and build new capabilities into our platforms. Cross-team collaboration is key, as you'll work closely with various teams to maintain system requirements and optimize workflows.