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The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

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An overview of this role

You will engineer security improvements to the GitLab product as well as building and maintaining the tools we use to detect and prevent abuse on our SaaS platforms. A strong software engineering background with experience in large Ruby/Rails codebases is required. As a senior engineer on the Trust and Safety team, you will predictively identify abuse patterns and trends and build anomaly detection and prevention systems to mitigate abusive users and their activities.

This role is an ideal fit for candidates with software engineering backgrounds interested in moving into security engineering. Formal security engineering experience is not a hard requirement for this role.

Find out more about the Trust and Safety team and responsibilities here:

• Trust and Safety

What you’ll do

• Maintain core abuse prevention systems and build new abuse detection rules to identify and prevent evolving platform abuse such as spam, AI/token, SEO optimization/redirects and other financially motivated abuse campaigns.
• Become a core maintainer for our in-house abuse platform (Ruby on Rails monolith) and be comfortable supporting and building new features for the platform.
• Improve and expand agentic AI capabilities in our abuse mitigation tools, including improving multi agent reasoning decision patterns with a target to reduce HITL operational load.
• Lead collaboration with peer engineering teams to deliver safety improvements for the GitLab product
• Resolve automation gaps and create efficient, automated processes
• Create and maintain documentation such as runbooks and procedures

What you’ll bring

• Strong software development skills with experience in Ruby/Rails
• • Experience working on distributed applications with large codebases and deployed in cloud environments strongly preferred
  • Passion/desire to proactivity develop security engineering skills
• Comfortable working in an all remote environment where results and impact matter above hours worked
• Strong experience with cloud native development (Google Cloud Platform (GCP) and/or AWS)
• Interest in “thinking like a hacker” and defending against attacks with an “automation first” mindset
• Interest in handling trust and safety security incidents and collaborating with engineering to harden platform defenses to combat abuse campaigns
• Experience working on an AI native development team maintaining teams of agents and acting as a code reviewer and experience abstracting your role away from writing code for most cases.

About the team

Trust and Safety is a global team tasked with keeping abusive behaviors off of GitLab.com. The team relies on automations, LLM aided anomaly detections, and user behavior analysis to proactively detect and prevent abuse on the Gitlab platform. The Trust and Safety team closely collaborates with peer teams within Security Operations, including Security Incident Response, Signals Engineering, Threat Intelligence, and the Red Team.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.