The Role

What You'll Do

• Lead the end-to-end delivery of Veeva’s Quality SaaS solutions, from project initiation through successful go-live and continuous improvement phases
• Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
• Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Define success metrics and consistently report on project performance and customer outcomes
• Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey

Requirements

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
• Strong understanding of SaaS delivery models and GxP compliance requirements
• Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
• Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
• Experience in the life sciences, healthcare, or manufacturing sectors, with a focus on quality systems
• Familiarity with content or data management platforms

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.