Do you have a passion for leading complex, cross-team initiatives and building high-quality, scalable systems used by millions of gamers? Do you enjoy working across both platform infrastructure and product-facing teams to deliver impactful solutions?

As a Senior Technical Program Manager, you will lead large, complex programs that span multiple engineering teams and systems. This role supports a diverse set of engineering efforts, including large-scale platform infrastructure that powers critical development workflows, as well as application and service development teams delivering consumer-facing experiences.

You will play a key role in shaping how we deliver software by driving alignment, influencing decisions, and ensuring successful execution across globally distributed teams. You will operate with a high degree of ownership, working closely with engineering, product management, QA, and operations to deliver high-impact solutions across a wide range of technical domains.

Responsibilities

• Own and lead complex, cross-team programs from initiation through delivery, ensuring alignment on scope, priorities, and outcomes

  
  

• Drive decision-making and prioritization, balancing business impact, technical constraints, and delivery timelines

  
  

• Translate business goals into clear technical requirements and execution plans, partnering closely with engineering teams

  
  

• Identify risks early and lead mitigation efforts, ensuring programs stay on track across dependencies and stakeholders

  
  

• Facilitate alignment across engineering, product, and partner teams, including influencing senior stakeholders when needed

  
  

• Drive clarity in ambiguous situations, helping teams converge on practical, scalable solutions

  
  

• Improve program execution practices, introducing and refining processes, tools, and frameworks to increase efficiency and predictability

  
  

• Provide ongoing visibility into program health, including progress, risks, tradeoffs, and key milestones

  
  

• Mentor and guide teams on program management best practices, helping elevate execution maturity across the organization

  
  

Qualifications

Required

• 5–7+ years of experience in Technical Program Management, Program Management, or a related role

  
  

• Experience leading complex, multi-team programs with interdependencies

  
  

• Prior experience working as a Scrum Master, with a strong understanding of Agile ceremonies and team execution practices

  
  

• Background in software development or quality engineering, with demonstrated technical understanding of system design, testing, and delivery workflows

  
  

• Strong understanding of software development processes and system architecture concepts

  
  

• Demonstrated ability to drive alignment and influence decisions across multiple stakeholders

  
  

• Experience working with globally distributed and cross-functional teams

  
  

• Outstanding written and verbal communication skills, with the ability to effectively communicate with technical and non-technical audiences, including senior leadership

  
  

• Proven ability to navigate ambiguity and drive outcomes in evolving environments

  
  

• Ability to manage programs across the full software development lifecycle, from concept through deployment

Prefered

• Bachelor's degree in a technical discipline or equivalent practical experience

  
  

• Strong experience applying Agile methodologies (e.g., Scrum, Kanban), with the ability to adapt processes to fit complex programs

  
  

• Demonstrated success driving alignment across globally distributed and cross-cultural teams

  
  

• Ability and willingness to travel as needed to collaborate with distributed teams and stakeholders

  
  

• Experience improving or scaling program management processes, tooling, or team workflows

  
  

• Experience influencing teams to improve performance, reliability, or delivery efficiency

What Success Looks Like

• Complex programs are delivered predictably and efficiently, even across multiple teams and dependencies

  
  

• Teams are aligned and focused, with clear priorities and minimal friction

  
  

• Risks are identified early and addressed proactively

  
  

• Stakeholders have confidence in program execution and decision-making

  
  

• Processes and tooling improve over time, increasing overall organizational efficiency