• Assist full-time staff with migrating existing campus websites into the KU Sunflower CMS. Duties include rebuilding pages, transferring and formatting content, updating links, placing images and documents, reviewing page structure, and helping ensure migrated sites meet KU web, accessibility, and content standards.

10% - Website Maintenance & Development Support

• Assist campus staff with designing, developing, deploying, and maintaining websites in the KU Sunflower CMS. This may include routine content updates, layout adjustments, navigation updates, and general site maintenance.

10% - Web Support & Troubleshooting

• Assist in providing service and support to campus staff for web-related technical issues. Duties may include troubleshooting CMS questions, reviewing reported site issues, documenting completed fixes, and escalating more complex requests to full-time staff when needed.

5% - CMS Training & Documentation Support

• Assist with basic training and documentation for campus staff using the KU Sunflower CMS, including helping explain editing workflows, content entry practices, and standard CMS procedures.

• Strong attention to detail when editing web pages, links, and documents, as evidenced by application materials.
• Experience in learning and following technical procedures in new tools (e.g., CMS, ticketing system, file management tools), as evidenced by application materials.
• Basic experience creating or editing content in common tools such as Word, Google Docs, or similar applications, as evidenced by application materials.
• Excellent communication skills for working with campus partners and documenting changes, as evidenced by application materials.
• Demonstrated ability to work independently, manage multiple tasks, and follow established standards and checklists, as evidenced by application materials.
• Demonstrated interest in web content, accessibility, or user experience (through coursework, personal projects, or prior experience), as evidenced by application materials.

• Experience using a web content management system (e.g., Drupal, WordPress, or similar), as evidenced by application materials.
• Basic familiarity with HTML and web page structure (headings, lists, links, images), as evidenced by application materials.
• Experience or coursework related to accessibility, UX, or web design, as evidenced by application materials.
• Experience editing or creating accessible PDFs (tags, headings, reading order, alt text) using tools such as Adobe Acrobat, as evidenced by application materials.
• Prior experience working in a ticketing or help desk environment, or similar customer service role, as evidenced by application materials.
• Demonstrated ability to follow technical documentation, checklists, or standards with a high degree of accuracy, as evidenced by application materials.
• Interest in building a portfolio or gaining professional experience in web, accessibility, or front-end work, as evidenced by application materials.

• Resume
• Brief cover letter describing how you meet the required and preferred qualifications and your interest in web accessibility and site migration
• Names and contact information for at least 3 references (academic or professional)
• Optional: If you have examples of web or accessibility-related work (course projects, personal sites, etc.), you may include links or a short description in your cover letter.