Location: Hill Air Force Base, Utah

Employment Type: Full-Time

Schedule: Monday-Friday, 7:30 AM-4:30 PM

Security Requirement: Must be able to successfully complete a federal background investigation and obtain a Common Access Card (CAC).

Position Overview

Valor 3 Services is seeking a professional, customer-focused Transition Assistance Program (TAP) Administrative Assistant to support the Military & Family Readiness Center at Hill Air Force Base, Utah.

This position provides administrative and customer service support for the Air Force Transition Assistance Program, helping separating and retiring military members successfully transition to civilian life. The successful candidate will serve as the primary administrative point of contact for scheduling appointments, managing program records, supporting classroom activities, and providing exceptional customer service.

Responsibilities

Responsibilities include, but are not limited to:

• Schedule Transition Assistance Program appointments and workshops
• Manage Outlook calendars and appointment scheduling
• Answer incoming telephone calls and assist walk-in customers
• Perform accurate data entry and maintain electronic records
• Monitor organizational email inboxes and respond to customer inquiries
• Prepare classrooms for workshops and training events
• Track attendance and maintain participant records
• Assist with document preparation and administrative correspondence
• Support virtual meetings using Microsoft Teams
• Maintain confidentiality of sensitive information
• Provide professional front desk reception and administrative support
• Perform other administrative duties as assigned

Minimum Qualifications

• Minimum six months of administrative, office support, scheduling, or data entry experience
• Proficiency with Microsoft Word, Excel, Outlook, and Teams
• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced office environment
• Strong attention to detail and organizational skills
• Ability to work independently while collaborating with government personnel
• Must successfully pass a federal background investigation and obtain a Common Access Card (CAC)

Preferred Qualifications

• Experience supporting a military, Department of Defense, or federal agency
• Familiarity with military terminology and customs
• Experience scheduling appointments or coordinating training events
• Previous front desk or administrative support experience

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Valor 3 Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Valor 3 Services, LLC is an E-Verify employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)