This is a remote position.

• Create a virtual Chat Bot agent
  
• Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time
  
• Design end-to-end conversational interactions, including what can go wrong, and how
  
• Develop mockups, flows, redlining and all other creative prototyping related items
  
• Work closely with support team to assess use cases - including the context, the topics, and the types of user questions
  
• Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance
  
• Champion a user-first approach and conduct thorough client and user research

Requirements

Benefits

• Opportunity to be a part of a dynamic growth focused tech startup
  
• Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
  
• Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
  
• Fun loving environment and caring team mates and inclusive culture of the company