Join our team to manage and lead the delivery of responsive, high-quality IT services that empower our users, enhance operational efficiency, and support the continued growth of our firm. Hodgson Russ LLP, a regional law firm with 230+ attorneys in 10 offices, is seeking a Manager of Service & Support to join our busy Information Technology group, resident in the Buffalo office. In this role, you will be responsible for cross-office team management and customer service, together with the following responsibilities:
This is a hands-on leadership role suited for a professional who thrives on challenges, excels in organization, time and resource management, and is an effective communicator. A bachelor’s degree in computer science, management information systems, business, informatics, or a related technology field is required, along with a minimum of five years of experience managing staff, including hiring, developing, and retaining talent, as well as coaching and performance management across technology teams is required. The role also requires at least five years of experience administering, supporting, and troubleshooting systems, along with managing vendor relationships in complex, networked environments.
Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo is $83,700 to $102,600. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.
Please apply by clicking through application or by visiting our career page at www.hodgsonruss.com. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ opportunities.
Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. https://www.hodgsonruss.com/about-diversity.html.
Pay: $83,700.00 - $102,600.00 per year
Benefits:
Application Question(s):
Work Location: In person
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