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Continuum Global Solutions
3.0
Bilingual Customer Service Representative
Brooklyn, NY
$17.00 - $19.25 Per Hour (Employer provided)
Address incoming inquiries from New York City residents related to city services and general service needs. Maintain a professional demeanor with all customers……
20d
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The Dalles, OR
$29.25 - $33.90 Per Hour (Employer provided)
Valid Physical Therapist Assistant license from the Oregon Physical Therapy Licensing Board is required. Under the supervision and guidance of the PT, the PTA……
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North End Teleservices
2.8
Training and Quality Assurance Specialist
Omaha, NE
$46K - $65K (Glassdoor est.)
Easy Apply
Monitors CSR calls/contacts and review for accuracy of information and handling standards. Work with team to develop and facilitate motivational activities for……
30d+
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North End Teleservices
2.8
Bilingual Customer Service Representative
Omaha, NE
$34K - $44K (Glassdoor est.)
Easy Apply
Under general supervision, the bilingual customer service representative will take inbound calls as necessary to assist their customers with answering frequent……
25d
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North End Teleservices
2.8
Tier One Customer Service Representative
Omaha, NE
$33K - $42K (Glassdoor est.)
Easy Apply
Under general supervision, the Tier One Customer Service Representative will take incoming calls, use chat and document as necessary to assist their customers……
30d+
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The TJX Companies, Inc.
3.6
Telephone Service Representative
Saint Cloud, MN
$13.00 - $14.84 Per Hour (Employer provided)
Easy Apply
Place large amounts of outbound calls from our database. Professional and courteous phone etiquette. Ability to do light typing repetitively.…
18d
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Springfield Local Schools
4.5
Long-Term Care and Treatment Transition Specialist - (.9375 FTE, 37.5 HRS/WK)
Bend, OR
$26.41 - $34.12 Per Hour (Employer provided)
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Valid driver’s license and reliable transportation with proof of insurance. Maintain accurate, complete, and confidential student enrollment, withdrawal,……
10d
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Continuum Global Solutions
3.0
Bilingual Spanish Customer Service Representative Remote NY
New York, NY
$19.25 Per Hour (Employer provided)
In this role, you will support incoming calls from New York City residents who need help navigating city services, requests, and concerns.…
3d
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Telenet Marketing
2.9
Lead Development Representative
Athens, GA
High energy level with focus on producing required results thru making outbound teleservice calls. Bachelor’s or Associates degree in business or related field……
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Physicians Mutual Insurance
3.6
Teleservices Representative - Omaha, Bellevue, Norfolk Locations
Omaha, NE
$19.46 Per Hour (Employer provided)
Physicians Mutual is seeking a Tele-Service Representative (TSR) who serves as a representative of the Company while receiving incoming calls from customers and……
30d+
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Social Security Administration
3.0
Call Center Representative - DHA
Birmingham, AL
$41K - $82K (Employer provided)
This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determining the nature of the call or provide information……
30d+
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Continuum Global Solutions

3.0

Bilingual Customer Service Representative

Brooklyn, NY

$17.00 - $19.25 Per Hour (Employer provided)

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Full-Time

Job Description

Position Location: This position will require you to work onsite located at 140 58th Street Brooklyn, NY.

Are you an exceptional listener who thrives on solving problems and helping others?
Do your communication skills, empathy, and positive attitude allow you to create meaningful experiences for the people you support?

At Continuum Global Solutions, we believe in people who aim higher, reach farther, act bold, and stay passionate in everything they do. We are one team with one purpose: to help many by creating meaningful customer experiences, embracing diverse perspectives, and empowering every employee to learn more, take action, and be fully themselves at work. If you are someone who enjoys solving problems, building trust, and making a difference one conversation at a time, this is your opportunity to grow with a company that values compassion, collaboration, integrity, and excellence.

King Teleservices is a Continuum Global Solutions LLC company based in Brooklyn that has been providing call center services to enterprise and local government customers in the United States for over 25 years. King TeleServices operates as a separate subsidiary under Continuum Global Solutions, LLC.

JOIN OUR TEAM TODAY!

This full-time position located in Brooklyn, New York offers paid training, health and wellness benefits, paid time off, and opportunities for professional growth. We are seeking Spanish Bilingual Customer Service Representatives who can deliver a positive, supportive experience to New York residents while handling service-related questions with care, accuracy, and professionalism.

RESPONSIBILITIES:

Actively listen to callers to understand their concerns, build rapport, and create a positive customer experience

Address incoming inquiries from New York City residents related to city services and general service needs

Create work orders, route requests to the appropriate department, and document resident complaints accurately

Provide accurate information in a timely, professional, and courteous manner

Direct requests to the appropriate department or agency for further action

Maintain a professional demeanor with all customers while showing patience, courtesy, and respect

Build knowledge through training, interactions with support staff, and quality feedback to enhance daily performance and call handling

Adapt to changing business needs and support additional call types or workflows as needed

REQUIREMENTS:

High school diploma or GED with a minimum of 2 years of customer service experience; Associate degree with a minimum of 1 year of customer service experience

Bilingual in Spanish with strong command of the English language required; training will be conducted in English

Professional written and verbal communication skills

Commitment to professionalism and a positive customer service experience

High level of computer proficiency and strong communication skills

Ability to thrive in a fast-paced environment with a wide variety of customers and personalities

Open and flexible availability, including evenings and both weekend days, based on business needs

Must be able to work onsite in Brooklyn, New York

BENEFITS & PERKS:

Training wage $17 per hour, earn up to $19.25 per hour based on shift & tenure

After Training - Shift differential (specific shifts)

Full health and wellness benefits Day 1 of employment

Paid time off

401(k) retirement plan + company paid life insurance

About Continuum Global Solutions

Continuum Global Solutions partners with leading companies worldwide to deliver exceptional customer care services through our global network of contact centers. Our Fortune 500 clients rely on our expertise to enhance customer experiences using world-class voice, chat, email, and social technologies. Learn more at www.continuumgbl.com.

Equal Opportunity Employer

Continuum is an Equal Opportunity Employer. We consider applicants without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by law. Applicants have rights under federal employment laws: FMLA, EEO, and EPPA.

Code of Ethics

We are committed to integrity, compliance, and respect for all individuals. By submitting your application to Continuum Global Solutions, you certify that all information provided in this application, as well as in any supporting documents, is true, complete, and accurate to the best of your knowledge. You understand that any misrepresentation, falsification, or omission of information may disqualify you from further consideration for employment or, if discovered after employment begins, may result in disciplinary action up to and including termination of employment. Continuum Global Solutions reserves the right to verify the accuracy of all information provided.

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Base pay range

The minimum salary is $17.00 and the max salary is $19.25.

$17.00 – $19.25/hr (Employer provided)

$18.13

/hr Median

Brooklyn, NY

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3.0

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