Please note that this is a full-time, temporary position with an initial one-year term. There is the potential for the role to be extended based on business needs and performance.

• Lead client projects to ensure successful and on-time launches
• Deliver an exceptional level of program support to clients
• Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication
• Oversee all styling programs for clients and help to improve and expand their impact
• Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements
• Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products.
• Create and manage documentation for clients to organize processes
• Oversee image editing quality and delivery for clients
• Monitor feed-related integration for your clients to ensure accuracy of product catalogs
• Responsible for recording and reporting daily, weekly and monthly data and analyzing results to monitor the completion of client requests
• Translate client requests into internal briefs to initiate projects
• Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery
• Participate in developing new business strategies and experiences for clients
• Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices

• BA/BS degree from an accredited college or university
• 1-4 years experience supporting clients or within operations
• Ability to lead projects with detailed requirements and meet tight deadlines
• Multi-tasker who proactively seeks out opportunities to support the team
• Highly organized and detail-oriented
• Solution-oriented and analytics-minded
• You have a leader mindset: someone flexible and who prioritizes continuous improvement
• Someone who sees themself working day to day in an environment and culture driven by our values

• Experience within fashion or retail
• Client facing experience
• Past experience working in a ‘Start-Up’ environment
• Experience managing a direct report or team
• Interest in learning or past experience working closely with engineering teams and/or on product design

• Vision and dental insurance options that are fully covered by us
• Medical plan coverage, with options that start at no cost to you
• Competitive salary along with career planning for the future
• For this role, stock options in a company that is growing rapidly and successfully
• Commuter benefits program
• Company matched 401k plan to help plan for your future
• Generous paid time off policies
• Work events - both virtual and in person
• Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well being needs
• Working with fun, hardworking, nice people who are committed to making a difference

• We care deeply about delivering high quality work.
• We work to be the best partners possible.
• We get things done.
• We believe the right team matters most.
• We think like customers and act like owners.
• We relish being pioneers.